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Frequently Asked Questions About Best Buy Pembroke Pines

How do I check product availability at the Pembroke Pines Best Buy?
How do I check my order status?
My local Pembroke Pines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pembroke Pines stores’ holiday hours?

Recent Reviews

4.3
(7710 reviews)
Courtlin
April 09, 2025
5 out of 5
Outstanding Knowledge and Service from Jamario and Peterson! I recently had a fantastic experience at Best Buy, and I want to specifically commend two employees: Jamario and Peterson. After an unfortunate incident yesterday that was promptly addressed by the General Manager and Store Manager Toddrick (whose efforts I greatly appreciate), I was fortunate enough to work with Jamario today. I was blown away by Jamario's extensive knowledge of television brands. He was incredibly smart, explaining everything from the technical specifications to the software features with impressive clarity. Peterson, who also assisted, was equally knowledgeable and helpful. The level of professionalism and expertise that Jamario demonstrated was truly remarkable and far exceeded my expectations. He made me feel completely confident and comfortable with my final purchase. While yesterday's experience was not ideal, the way the General Manager and Store Manager addressed my concerns today, and subsequently connecting me with the exceptional service of Jamario and Peterson, turned things around completely. Sometimes things happen for a reason, and in this case, it led me to a purchase I am now very happy with. Thank you to Toddrick, Jamario, and Peterson for their outstanding service!
Response from Best Buy
April 10, 2025
Hi there, Thanks for leaving your feedback here, we appreciate you taking the time to let us know about your recent experience. I understand your concerns with the level of service you received. We would like to get more information regarding the store you visited and document your feedback. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65027584 as reference. We look forward to hearing from you. X: https://x.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
Steve M
April 07, 2025
5 out of 5
There is a reason why Bestbuy is still on business...
Влад П
April 05, 2025
5 out of 5
I recommend this store, there is any equipment here. Special thanks to the Samsung consultant - Emanuel, he knows his job very well
Esdras V
April 04, 2025
3 out of 5
Overall this store is pretty well attended the computer area always has employees ready to answer questions. This whole idea of signing up for questions is clearly BS. But I needed a laptop quick and this was the option.
Response from Best Buy
April 05, 2025
Hi, Esdras, Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65010339 as reference. We look forward to hearing from you. X: https://x.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian

About Best Buy Pembroke Pines

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