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Frequently Asked Questions About Best Buy Sarasota
How do I check product availability at the Sarasota Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sarasota Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sarasota stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sarasota Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2491 reviews)
Noah E
March 24, 2025
5 out of 5
I got my Mac book here great deal
David B
March 24, 2025
5 out of 5
Knowledgeable and friendly staff. I’ve always had a good experience at this location.
Susan B
March 24, 2025
1 out of 5
Our experience with BEST BUY has been an absolute nightmare. In October 2024, we paid over $8500 for an 85 inch TV. It worked well for 5 months. Yesterday it died. First call was to the Geek Squad.online. A ROBOT answered the call and required us to supply TV's SERIAL NUMBER before the call could be continued. Robot ended the call because (after considerable effort) we were unable to read it.
Geek Squad had installed the TV into a tightly recessed space in such a fashion that reading the serial number was beyond impossible. It is located on the back of the TV, upside down, and in such small numbers that a microscope would be required to read it.
After countless futile calls to off shore locations answered by heavily accented personnel, we had the idea to call the local store and ask for SALES, and OF COURSE, got an immediate response from an enthusiastic human wanting to make a sale.
After further discussions, that human voice connected us with the Geek department.
That's when things really went south. Still unable to discern the serial number, Best Buy gave us no choice but to send another Geek Squad to dismantle the TV for the SOLE PURPOSE of reading the serial number - all for the additional cost of $160!!!
BEST BUY is the WORST puchasing experience we have ever had. Their use of robots and offshore personnel is aggravating and frustrating. Their insistence on requiring a serial number before addressing a problem is UNACCEPTABLE. And charging an additional fee to undo a situation that their own Geek Squad created is offensive.
We hope their obnoxious business practices lead them to bankruptcy. We will never, ever purchase another item from BEST BUY. We suggest you do the same.
Response from Best Buy
March 24, 2025
Hello, Susan,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how exciting a TV should be and know we would be reaching out for support as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64963400
regards,
^Brandon
Ed P
March 20, 2025
3 out of 5
Nothing exceptional.
Response from Best Buy
March 21, 2025
Hi, Ed,
Thanks for shopping with us and we appreciate you leaving your feedback here.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64951626 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian