Best Buy Polaris

Sold me an open box TV in "good" condition, which according to their website means it "may be missing non-essential accessories". The TV didn't come with a stand or a remote. The store manager refused to give me either, saying that neither item is essential. The TV can be operated by the buttons on the bottom, and I could LEAN IT AGAINST THE WALL to watch it. That's literally what he told me. Avoid this store like the plague.

Absolutely wonderful experience wheelchair accommodation and staff are always helpful and assist you with anything and everything

Was told my $100 gift card was declined for my purchase. Used my credit card instead. Just looked up value of my gift card and it indeed has a $100 balance. The store rep asked me for the last four of the gift card instead of the pin and I guarantee that’s why he said it was declined.

Wish I could give a ZERO! Jackson in the Apple area really pushed hard and after 25-30 NO I don't want the BB Credit Card..I finally said ok apply...after making the purchase and paying off the card immediately, I now don't need the products I am stuck with either those OR a 1200 credit to the store.....also called and THOUGHT I was talking with the store, Rence said he COULD NOT let me talk with a manager OVER and OVER....was told ok I will see if I can find a manger, was put on hold for 20 minutes (likely just until I hung up) and was told by a second agent after I called again, it was actually NOT the store and just a call center....This experience has me committing to NOT using Best Buy again. This experience has been less than a Spirit airline flight.