Frequently Asked Questions About Best Buy Waterford Lakes
How do I check product availability at the Waterford Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waterford Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waterford Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waterford Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4650 reviews)
Wanda S
March 04, 2026
1 out of 5
I went to this store with an appointment for my iPhone the associate name was Noel (according with my best knowledge) treated me like I’m had a debt with Best Buy never said his name no countesy at all and finally after ten or 15 minutes without any help only questioned why I’m been there I left the store. Later I’m called Best Buy customer service trying to talk with the store manager and since 2 weeks ago I’m still waiting for the call back. The customer service in Alafaya store need more training.
Response from Best Buy
March 04, 2026
Hello Wanda,
Thank you for your review. This does not align with the kind of experience we strive to provide our customers. We never want our customers to feel ignored or overlooked. We'd like to follow up here and make sure this is all addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/kmc8b6)
- Twitter/X (https://bby.me/e300hr)
- Instagram (https://bby.me/5a6vlr)
When reaching out, please reference your Google Review 125589.
Enrique A
February 23, 2026
5 out of 5
La calidad de los enseres es la mejor y el servicio excelente
Shirley D
February 22, 2026
5 out of 5
We went to buy a phone Joe helped us he was great.
Hayden C
February 20, 2026
4 out of 5
First employee I asked for help kind of left me hanging but Nicole quickly picked up the slack when I went to her for help and helped me through the process of switching to the phone I wanted. 🙏🙏💗