Frequently Asked Questions About Best Buy Oxford Valley
How do I check product availability at the Oxford Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3076 reviews)
dan l
February 15, 2025
1 out of 5
The employees there are great, but you have scalpers there too. Waited first in line for 2 hours just to find out an employee bought it all right at opening.
Response from Best Buy
February 15, 2025
Hi, Dan,
Thanks for taking the time to leave a review here on Google. This is certainly a concerning statement, and we would love to hear more about this situation in order to look into it.
To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64816610” when reaching out on social media.
Regards,
^Ravi
SUSHMIT K
February 14, 2025
3 out of 5
The staff should learn how to talk
Response from Best Buy
February 14, 2025
Hey, Sushmit,
Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand expecting the staff to be friendly and courteous.
If you require additional support, please reach out to us via social media. Our team would be happy to look into this closer and assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64813712” when reaching out on social media.
Regards,
^Ravi
George G
February 09, 2025
5 out of 5
We purchased a refrigerator from Samsung store.I saw the floor model at Best Buy store . Came available at the same day as scheduled. Pick up was easy and staff helpfull.That's what it counts for us.