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Frequently Asked Questions About Best Buy Princeton

How do I check product availability at the Princeton Best Buy?
How do I check my order status?
My local Princeton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Princeton stores’ holiday hours?

Recent Reviews

4.2
(3404 reviews)
Prashanti N
November 29, 2025
5 out of 5
I had an amazing experience purchasing my JBL speakers, thanks to Deena. I walked in completely set on buying a specific brand I had researched online, but Deena encouraged me to actually listen to different speakers before deciding. I’m so glad she did—being able to compare everything in person helped me choose the perfect one. Deena is genuinely attentive, patient, and knowledgeable. She made sure I understood the differences between each model and never rushed me. Her focus on what I needed made the whole experience comfortable and enjoyable. Thank you, Deena, for going above and beyond. You’re truly wonderful at what you do!
Darwin C
November 29, 2025
1 out of 5
This place is a waste of time. The last rime I’ll spend my time gas getting here.
Response from Best Buy
November 29, 2025
Hello, Darwin, Thank you for sharing your concerns with your in store experience. We would be glad to hear more about your concerns on what exactly made the gas spent getting there not worth it. Please note you can also shop online at our Best Buy website or using the Best Buy app. Please reach out to us for further support on any of our social media profiles below with Review 77490 for support. Facebook (https://bby.me/23256i), Twitter/X (https://bby.me/1grum8), Instagram (https://bby.me/o41a3q)
The Y
November 26, 2025
5 out of 5
Workers were very helpful
Star S
November 25, 2025
1 out of 5
terrible and rude workers. Me and my friend were picking up a computer which told us on the website it will be ready in an hour which was completely false. We understood that maybe it took longer so we came back a couple of hours later to check on the status. Instead of informative workers, we were answered by rude snarky responses that didn’t answer what we asked. Fire your workers and find better ones that are actually helpful and find faster people preparing our order that actually finishes in an hour like it promised SMH
Response from Best Buy
November 26, 2025
Hello, Thank you for the review. We can understand your frustration with your order not being ready. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 75151.

About Best Buy Princeton

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