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Best Buy Princeton
Services Offered
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Frequently Asked Questions About Best Buy Princeton
How do I check product availability at the Princeton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Princeton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Princeton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Princeton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3424 reviews)
Cathy W
December 25, 2025
5 out of 5
This location has a great professional team. The staff at the cashier were awesome, especially that one lady. I believe she is the lead in that department. She was willing to assist and went above and beyond to even try to locate a hard to find item for her customers. Truly appreciate that. Even though at the end of the long wait, I wasn’t able to make a purchase, but I appreciate the service they provided. Great work!
Juan V
December 24, 2025
5 out of 5
Lindo lugar
谢萧涯
December 20, 2025
1 out of 5
I had a very disappointing experience with Best Buy’s delivery and customer support.
I purchased a Nintendo Switch 2, which was marked as “delivered” by the courier (Roadie), but I never received it. The delivery photo was completely black and showed no proof of delivery. The driver also claimed the package was received by a “door person,” but my apartment building does not have one.
I tried contacting the driver multiple times with no response. Best Buy initially told me a replacement claim was submitted, but I later received an email saying they were unable to provide a replacement, without any explanation.
I’m being held responsible for a delivery failure that was clearly not my fault. This has seriously affected my trust in Best Buy.
If you’re planning to buy a Switch online, I’d strongly recommend using Amazon or another retailer instead of Best Buy.
Response from Best Buy
December 21, 2025
Hi, there.
Having an item show delivered but not received is far from ideal. Our agents would like the chance to look into this and help assist in any way. Please feel free to reach out to us on any of the following platforms to do so:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
When reaching out, please include Google Review number 92211.
Thanks!
Jessica F
December 18, 2025
5 out of 5
Today, I walked into Best Buy hoping to find a specific cable. Melvin in the front asked me if I needed help immediately and that made my trip much easier. He was very friendly and pointed me in the right direction. I went over to the apple section looking and Vick/Vik immediately came to help. He was so nice and I immediately felt like I was in great hands. Within minutes, he found a new cable I could use for my laptop. He made my entire day. Thank you! I will be returning to this location for any of my future tech needs.
I wanted to say Nick is also very helpful!