Best Buy Princeton

Recently purchased a desktop for my son. It was refurbished. Within a month the screen went haywire and the stand had left a strange residue on the desk. When the screen became too erratic I took the compute back in December and purchased a new version of the same computer. Yesterday I took that new computer back because the screen would randomly black out and when it was working the bottom of the screen appeared corrupted. When I returned the computer the staff couldn’t have cared less. They clearly had no interest in why I was returning a new computer less than a month after purchasing it or that it was the second failed computer they had sold me in a very short period of time. I spent $400+ the first time and then $900 the second. They asked if I wanted another computer. I declined. Lesson learned. When it comes to Best Buy. Buyer beware.

Tried to ask questions about Meta Quest 3, got no answers was to go online and do the research. End up at PC Richard's, they were very helpful! Bought it there.

Had a horrible experience with the AT&T store inside this Best Buy. The sales rep Antasham Imran promoted their Black Friday "deal" to me and promised to substantially cut my phone bill. I was skeptical at first but was opened to hear him out. To get this deal, I was asked to sign up for an AARP subscription and submit the paperwork for their Appreciation offers. I subsequently upgraded 3 of the iPhone in my family plan and was quoted $149.00 for the total of my monthly bill, which was much cheaper than what I was paying at the time. I went for it, as Antasham write all the details on paper so I thought he was somewhat sincere. Guess what, my bill is now close to $300.00. Never trust a word they say.

Very helpful staff