Best Buy Princeton

I have always purchased my laptops here as well as using the Geek Squad staff services. And I have had a great experiences and will continue to patronize the store for laptop purchases and Geek Squad services. However today I went in to purchase an appliance. There was not one staff member in the department. I twice 15 minutes apart asked a staff member if they could find me someone to help me in the appliance department. They were very pleasant and used their walkie talkies to get an appliance person to the department. You couldn't miss me standing in the appliance department staring out into the store waiting for someone, it is a wide open space. After waiting a half an hour with no one showing up,I went elsewhere and purchased what I needed. . The store lost a sale and I will not consider buying appliances here when I need something else.

Jen and Garique helped me tremendously. I needed an old receipt from 3 years ago and they spent time to figure it out and provided excellent customer service.

The customer service in the computer laptop are worse. They are not friendly There were two customers but 4 reps attending them When I requested a help , they said they were busy

Good store