Sinai and Alex dedicated several hours of unfailing friendliness and professionalism to helping me replace my elderly phone. I appreciated their competence navigating AT&T's fraud prevention and esim activation procedures (which were, to me, pretty opaque)
Amazing experience! The staff was incredibly helpful and knowledgeable, guiding me to the perfect TV and answering all my questions. I love shopping here for their great selection and unbeatable prices!
Had to wait 30 minutes for someone with a key to get the item I wanted to purchase. If they store was busy I would understand but it wasnt, the employees were so busy gossiping and in huddle groups with Co workers and just ignored me. If someone from the store sees this look me up and contact me. Im a total member and you can see my name in the post so my information is available. I can verify my claim.
Response from Best Buy
May 19, 2026
Hello, Derek,
Thank you for your review. We appreciate your feedback as it helps us continue to improve.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/ndX1am, Instagram: https://bby.me/F1SKwO, or Twitter/X: https://bby.me/BmW48i and reference Google review 154363 in the details you provide.
Absolutely love this store! The staff is always super friendly and ready to help, plus there's such a great selection of electronics and gadgets. It’s my go-to spot for anything tech-related!