Best Buy Princeton

I had a really disappointing experience at Best Buy. I was looking for a specific item and asked several employees for help, but they seemed completely uninterested in assisting me. Instead of taking a moment to help me find what I needed, they simply pointed me to one section of the store and said that was the only place it would be. After looking around on my own, I ended up finding the exact item in a completely different section of the store. It was frustrating because it showed they either didn’t know their own inventory or just didn’t want to help. Customer service should be about making an effort to assist customers, not brushing them off. I expected much better from Best Buy.

Bought what I thought was a new printer. Paid new printer price, and turns out it was returned. The person who previously owned it's email is still on the printer. Crazy to think this location is trying to sell used items as brand new. Terrible experience

I went there to get a laptop,and Mme Chromebook did help me. She's very patient and nice. She had me a good laptop and a great deal.

Went to see what Garmin watches look like, hopefully purchase. Nice greeting and offer to send help to tge Garmin display. Only expensive models on display, with no apparent inventory locked up. Waited for several minutes, walked around, never helped. Complained on the way out, said they could order one. But what is the point of a store! Don't visit unless a big ticket item