Bought what I thought was a new printer. Paid new printer price, and turns out it was returned. The person who previously owned it's email is still on the printer. Crazy to think this location is trying to sell used items as brand new. Terrible experience
I went there to get a laptop,and Mme Chromebook did help me. She's very patient and nice. She had me a good laptop and a great deal.
Went to see what Garmin watches look like, hopefully purchase. Nice greeting and offer to send help to tge Garmin display. Only expensive models on display, with no apparent inventory locked up. Waited for several minutes, walked around, never helped. Complained on the way out, said they could order one. But what is the point of a store! Don't visit unless a big ticket item
Service just isn’t the same. The gentlemen at the geek desk was nice the front cashiers looked as if they didn’t want to be there.
Response from Best Buy
July 19, 2026
Hello ,
Thank you for your feedback, we can see how this would lead to a disappointing experience for you, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #190223 in a private message. We’re here to listen and help however we can.
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