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Frequently Asked Questions About Best Buy Princeton
How do I check product availability at the Princeton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Princeton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Princeton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Princeton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3513 reviews)
Ganesh A
August 06, 2026
1 out of 5
The customer service in the computer laptop are worse. They are not friendly
There were two customers but 4 reps attending them
When I requested a help , they said they were busy
Rob G
August 06, 2026
5 out of 5
Good store
Van C
August 01, 2026
1 out of 5
I had a really disappointing experience at Best Buy. I was looking for a specific item and asked several employees for help, but they seemed completely uninterested in assisting me. Instead of taking a moment to help me find what I needed, they simply pointed me to one section of the store and said that was the only place it would be.
After looking around on my own, I ended up finding the exact item in a completely different section of the store. It was frustrating because it showed they either didn’t know their own inventory or just didn’t want to help.
Customer service should be about making an effort to assist customers, not brushing them off. I expected much better from Best Buy.
Response from Best Buy
August 01, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/Of0ymL), Twitter/X (https://bby.me/1m6qlX), or Instagram (https://bby.me/FwKL14). Please include the Google Review reference number #196594 when reaching out.
Robert G
July 27, 2026
1 out of 5
Bought what I thought was a new printer. Paid new printer price, and turns out it was returned. The person who previously owned it's email is still on the printer. Crazy to think this location is trying to sell used items as brand new. Terrible experience