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Best Buy Princeton
Services Offered
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Frequently Asked Questions About Best Buy Princeton
How do I check product availability at the Princeton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Princeton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Princeton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Princeton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3490 reviews)
Lala 8
June 06, 2026
5 out of 5
The customer service was great!
rajesh r
June 06, 2026
2 out of 5
Was trying to buy a headphones and the display was showing lower price , the guy who got also quoted the price as it was displayed .
In the billing they said it was $100 dollars more, when asked the person billing that if she can come with me so I can show the price at the display , she refused saying she cannot come
Have been buying form Best Buy for nearly 25 years , looks like their customer service is getting really bad …
Response from Best Buy
June 07, 2026
Hello, Rajesh,
We appreciate you taking the time to write us regarding your experience. While we do our very best to ensure all products are properly labeled and in the right place, we are human, and mistakes happen. Nevertheless, we always expect our employees to be as professional as possible with our customers under all circumstances. Let’s get this addressed for you.
Please write us through our social media channels on Instagram (https://bby.me/Ka0VXH), X/Twitter (https://bby.me/Mv4Udx) or Facebook (https://www. https://bby.me/UTiuvO) with the details of your situation, as well as Google Review 163301. We look forward to hearing from you.
Craig S
June 03, 2026
1 out of 5
Took my desktop in to have my hard drive into transferred to an external drive which i purchased. They threw out my entire computer and lost the external drive - after initially telling me that there was no record. I spent a lot and lost all my data and the external drive.
Response from Best Buy
June 03, 2026
Hello Craig,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. We'd like to see if we can help with this in any way. Please connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #160523 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/X9LfwM)
• Twitter/X (https://bby.me/BpRfS9)
• Instagram (https://bby.me/G3xUjk)
Jenn S
May 28, 2026
5 out of 5
Ordered online, picked up in store. Super fast/easy.