Melissa M
November 16, 2025
Lazy, ignorant workers. Three people walked by me, finally walked up to register where the girl had her back to me, got her attention and she said she'll go get the item. I said do I stay here? She looks at the line that accumulated behind me after I walked up and says get on line. Now why would I walk to the back when noone was there a minute ago?? I decided to walk out and buy on Amazon. This is why Best Buy is going to be the next dying retail store. Lost a $500 sale for over rude cashiers.
Response from Best Buy
November 16, 2025
Hi there. Not receiving assistance as needed is concerning to hear and we appreciate you taking the time to reach out. We would like the chance to document your feedback and help assist if needed. Please feel free to reach out to us on Facebook (https://bby.me/s13fmh), Twitter/X (https://bby.me/q2oow9), or Instagram (https://bby.me/nnenm8). Please also include Google Review number 70098 when reaching out. Thanks!
Dave Hirschen was so great. He got us in and out so fast with exactly what we needed. Appreciate.
Karen was very helpful & even loaded my small appliance into my car! Thanks!