Frequently Asked Questions About Best Buy North Fayette
How do I check product availability at the North Fayette Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Fayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Fayette stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Fayette Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2914 reviews)
brian m
July 08, 2026
1 out of 5
Went for a car stereo in stall and the people there were very knowledgeable about car.Stereos , the girl at the counter was very , very rude and suggested that I buy another stereo and have it installed
Response from Best Buy
July 08, 2026
Hello,
Thanks for taking the time to share your feedback with us. When shopping for a new car stereo, it certainly is important to know that you're getting one that will not only work for your vehicle, but also the parts needed. We understand having the employee that you spoke with act this way, wouldn't be a welcome experience.
We'd like to look into this with you, if you can send a private message on one of our social media platforms, Facebook (https://bby.me/PUbOZJ), Twitter/X (https://bby.me/MCBvRY), or Instagram (https://bby.me/q1RgSZ). Please also include a reference to your "Google review #184680" in your message.
Brittni S
June 25, 2026
1 out of 5
Bought a computer
Had 14 days to return
On day 14 tried to return tried to return to some random gift card.
Asked for a store credit they said no
Told me I could only go pick something immediately and buy instantly
This was after customer service told me I could return it on the phone without problems
Jeffrey A
June 13, 2026
4 out of 5
Everybody in the store is really nice always ready to help. It’s where I get all my sports cards.