Gracie D
September 28, 2026
Good deals but terrible staff. Extremely rude and process felt extremely rushed.
Response from Best Buy
September 28, 2026
Hello.
Thank you for your feedback. To not receive the proper service is far from ideal. If you need any assistance, or would like to get your experience documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Please include Google Review number 227817.
Thank you.
We went to Best Buy today to get rid of one of our old tube TVs and had exceptional service!
Tyler helped us at checkout, explained the process, and then came outside and removed the heavy TV from our trunk for us. The whole thing took less than 10 minutes—super fast and easy.
If you have an old TV you need to dispose of, I definitely recommend checking out Best Buy. We paid a $29.99 recycling fee and received a $30 Best Buy credit, so it basically worked out perfectly.
Great service, quick process, and a special thank you to Tyler for being so helpful! The guy at the front who greets you first on the left side was great too!
michael r
September 22, 2026
Had a speaker system installed in my vehicle. The installer was great. Pretty sure his name was Nick at the North hills location. McKnight road. He did an amazing job. Highly recommend
Every time I go to Best buy, especially this location, the team is always helpful, knowledgeable, and they have the equipment I need.