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Best Buy South Hills
Services Offered
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Frequently Asked Questions About Best Buy South Hills
How do I check product availability at the South Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2122 reviews)
Ray C
January 29, 2025
5 out of 5
Awesome customer service. Everyone helped me get a new phone and made my purchase seemless
james v
January 27, 2025
4 out of 5
Wow. It’s a shell of what it once was. Selections are poor prices are high. The warehouse feel seems cold and uncomfortable. Still its a brick and mortar business and the staff are very nice
Zombina A
January 26, 2025
3 out of 5
They have a very small selection for android phone accessories, and that was disappointing. They did not have what I was looking for in phone accessories. Staff I interacted with we're all friendly and knowledgeable, that was front end greaters and computer department.
Response from Best Buy
January 26, 2025
Hello, Zombina,
Thank you for reaching out to us here on Google, and taking the time to share your recent experience. We understand how important a wide selection of phone cases can be, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64731526
regards,
^Brandon
D M
January 16, 2025
2 out of 5
They never have what I need in stock. Their website may say they have 98 of an item in stock but when you get there, they can't find what you need or they are out of it.
Response from Best Buy
January 16, 2025
Hello.
Thank you for reaching out to advise on your concern with the lack of desired inventory in store. I can certainly understand that there may be products in store that are rarely available in store and the difficulty this can cause. We do offer options to purchase online for pickup or delivery. If you would like support with making a purchase for pickup in store or other questions or concerns, please reach out to us on any of our Social Media Profiles below with Review 64687065 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy