Frequently Asked Questions About Best Buy Whitehall
How do I check product availability at the Whitehall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Whitehall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Whitehall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Whitehall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4101 reviews)
Elio J
April 24, 2025
5 out of 5
The sales associate was knowledgeable and responsible. Good place overall.
James J
April 24, 2025
2 out of 5
Pay attention to details. I asked for a specific laptop and they didn't have it in stock. When I asked for for something similar I was showed an HP that was for sale normally 1k but was 499 (or 500) after seeing my tracking noticed he gave me the original laptop I asked for after I confirmed I'd like the HP that was on sale.....
Meggan M
April 18, 2025
5 out of 5
Great friendly service.
David P
April 18, 2025
3 out of 5
Went in to the store to try something before I bought it, the display didnt work. Best buy has certainly gone down hill,
Response from Best Buy
April 18, 2025
Hello, David,
Thank you for reaching out to us. As a consumer myself, I understand the importance of experiencing a product in-store before committing to a substantial purchase, particularly when it is initially encountered online. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #65054628" when reaching out via social media.
Thank you,
^Ruby