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Best Buy Ne Philadelphia
Services Offered
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Frequently Asked Questions About Best Buy Ne Philadelphia
How do I check product availability at the Ne Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ne Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ne Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ne Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4988 reviews)
Don N
May 31, 2025
1 out of 5
Atrocious! Stop by this location on a Thursday evening. Verified that this particular location had three each of a certain laptop that I wanted to purchase. The store was virtually empty so I thought this was going to be a breeze. Was I ever so wrong. It took two sales associate and one manager to locate the laptop I stopped in for. After waiting over 45 minutes, they finally found that the inventory was in another section of the store. The last person to help me was a store manager and he offered no apologies. He didn't even extend I store discount for my patiences and staying calm throughout the whole ordeal. To top it off, he didn't ask for my phone number while checking out in order for me to accumulate reward points.
The employees and store managers need to undergo remedial customer service training! No apologies from anyone.
I don't recommend this location if you need good customer support.
Bay V
May 20, 2025
5 out of 5
Only location in tbe Northeast Philly. Workers are helpful. Environment is cleaned and organized.
Pat P
May 19, 2025
5 out of 5
Good deal's
Peachey M
May 18, 2025
3 out of 5
It's okay