Frequently Asked Questions About Best Buy Ne Philadelphia
How do I check product availability at the Ne Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ne Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ne Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ne Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5028 reviews)
Artan Y
July 14, 2025
2 out of 5
People working there not so friendly.
Response from Best Buy
July 14, 2025
Hello,
Thank you for the review. We always want to make sure you receive pleasant and helpful assistance. I regret to here this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/zifdzh), Twitter/X (https://bby.me/uppv87), or Instagram (https://bby.me/x367z0). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 15515.
Regards,
^ Kristy
Zack M
July 10, 2025
1 out of 5
Bought a 75inch tv . I knew they only have 7 day return policy i got the tv when in the process of buying a house and moving into . So it’s my fault for not opening it within the return policy but yep $600 tv huge crack inside the screen . They wouldn't take it back thought as a “reputable” company they would help me Haha
Derrick L
July 08, 2025
3 out of 5
I just want to know how are you supposed to fix phone and you don't use tools to repair equipment not happy
JULIO C
July 05, 2025
5 out of 5
Tienen buenas ofertas y te ayudan con pagos financiados