Frequently Asked Questions About Best Buy Ne Philadelphia
How do I check product availability at the Ne Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ne Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ne Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ne Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5057 reviews)
Rasa T
August 24, 2025
5 out of 5
Recommend 💯
Savin K
August 23, 2025
1 out of 5
Been waiting for 36mins to an assistant to come and help me at the TV section still haven't seen one yet. Updating still no luck have a good day. I have to go.
Response from Best Buy
August 24, 2025
Thanks for reaching out, Savin.
We know how important it is to get the help that you need, especially when looking for a new TV. If you still need some help you can always connect with a live representative through one of the social media platforms listed below. Please send us a private message including your Google Review #33959.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warm regards,
^ Jason
Rubin R
August 23, 2025
2 out of 5
None of the sales associates knew that car alarm systems are installed.
I a
August 22, 2025
1 out of 5
Customer service is horrible! Waited a long time for any one to attend us! Did not purchase a $5,000 OLED TV because not one employee came around to help ! If you have time to waste then come here! I deserve a 20% OFF discount for what I just experienced especially having my toddler with me! I was planning a TV for the BIRDS GAME TONIGHT that’s not happening! Thanks a lot Best Buy! I’m going to throw your credit card out the window!
Response from Best Buy
August 22, 2025
Hello,
Thank you for sharing your concerns with getting support in store. I can certainly understand your concern with not getting support in store can be difficult. We would be glad to look into your concerns or assist you with ordering a television if you would still need support. Please reach out to us on any of our Social Media Profiles below with Review 33410 so that we can see how we can support you.
Facebook (https://bby.me/4uxjsw), Twitter/X (https://bby.me/vfbjxn), Instagram (https://bby.me/zo2xxc)
Sincerely,
^ Tommy