Kevin helped me with a purchase on 2/7/2026. I bought a monitor as a gift for my partner. He was very knowledgeable about all electronic products! I’m really glad I went to this location because of his help . Thank you Kevin!!
Laxman P
February 12, 2026
The store appears to have minimal stock available. A large number of items were out of stock, which was disappointing.
Response from Best Buy
February 12, 2026
Hello.
Thank you for sharing your concern with the availability of the items in our Watertown, MA Best Buy store. Many items may not be available at the store and can be ordered. If you would like support with ordering an item for store pickup or delivery please reach out to us on any of our social media profiles below with Review 116442.
Facebook (https://bby.me/ayfipa)
Twitter/X (https://bby.me/7qjvn4)
Instagram (https://bby.me/27adhl)
Dwipanjan S
February 09, 2026
I’ve had mostly good experiences at the Best Buy in Watertown. The store is clean, well-organized, and usually well stocked. When you find the right employee, they’re friendly and genuinely helpful, especially for electronics questions and returns.
That said, service can be a bit hit-or-miss depending on how busy it is, and sometimes it takes a while to get assistance or handle online pickups. Parking is available, which makes the visit more convenient. Overall, it’s a solid location for browsing and buying electronics, and I’d recommend it if you know what you’re looking for.
Looks like a graveyard in certain sections, but we saw switch 2 remotes online at this location and they were there. On the plus side we got to see and interact with some new technologies. That was fun.