Best Buy Erie

Garbage service been waiting since June to get my stove and refrigerator they don’t care that it’s disabled members and small children in the household, called the escalation team and 1-800 nothing but a $300 gift and said the store could match at their discretion, the store manager Susan refused to match the $300 told me she been helpful and could of made me wait because the other customer was there first and she still decided to help me. I wanted to cancel the order but they trying to give me a check. They could have easily gave me a gift card for half the purchase and refused, I have been a loyal customer and spent thousands and to be treated like this is GARBAGE 🗑️ this a $3,000 order and this how they treat me don’t even care GARBAGE 🗑️ COMPANY THAT DONT CARE ABOUT THEIR CUSTOMERS

Besides having junkyard products now and service which is shotty at best...I'd rather shop at Walmart sadly enough 🙏🥺

Staff extremely helpful getting my mom's microwave into car

I will say that they sold me some of the best 3D printing filament that I've ever bought at the best price that I've ever bought it. But they have some customer service issues. They either are all up in your business, or you can't get anybody to pay any attention to you. It's either high pressure or absence of any human contact. Somehow. I wish they'd find a way get some people to provide some services somewhere in the middle