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Best Buy South Elgin
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Frequently Asked Questions About Best Buy South Elgin
How do I check product availability at the South Elgin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Elgin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Elgin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Elgin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1516 reviews)
Jeff I
March 12, 2025
5 out of 5
Helpful associates.
German M
March 03, 2025
5 out of 5
Muy organizado y con gran surtido tecnológico
Jeremy W
February 22, 2025
4 out of 5
Ita best buy
Go Rams
Kamil S
February 19, 2025
1 out of 5
I purchased a TV and mount over the phone. Had it installed in a business room that is out of state. The TV mount they matched did not work. When I called to report the problem the manager Prashant(might be wrong spelling) was rude and not helpful. He asked me to travel to the other state to pickup the original TV mount and return it to them. When I said that is not an option, he lied to me and a stole my money. He said he scheduled a ups pick up for it but did not. He said I would get a refund for the mount but I did not since it was not picked up by ups. I paid twice for a TV mount. Do not purchase anything over the phone. These people are likely subcontracted and have no moral compass. Go to the store
Response from Best Buy
February 19, 2025
Hello,
Thanks for sharing your feedback with us. I understand receiving a mount that didn't work properly for what you needed and not being able to get this returned or exchanged, wouldn't have been ideal. I'd like to have our corporate team review this with you to see if there may be options to assist.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and order number. Please also refer to your "Google review 64830812" in your message to us.
Sincerely,
^Melissa