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Best Buy Quail Springs
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Quail Springs
How do I check product availability at the Quail Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Quail Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Quail Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3455 reviews)
Nwaoduh E
April 25, 2025
5 out of 5
I have ordered multiple items from Bestbuy and have them delivered to my home, but I took my time to go window shop, and it was great. From home items to computers and accessories.
Very organized and nice and very helpful staff.
Would visit more often going forward.
TheWalrusAl- G
April 11, 2025
5 out of 5
Riven was a very nice worker and I had messed up 3 times on the credit card application but he was very patient and considerate. He was knowledgeable about what my Dad wanted when he requested it, very helpful! Very satisfactory costumer service!
calventoy
April 11, 2025
1 out of 5
Wanted to buy something for my stereo system and since the website said it could be picked up in an hour I decided to drive there. Someone in a geek squad shirt said they didn't have it and the website was often wrong. Sounds reasonable so I tell him what I'm looking for and my budget he immediately says we don't have anything that fits. I say okay but again your website says you have this other item, he says no we don't have that either. So I go to customer service and they say absolutely we have 2 in stock, please see the guys in TV they can help you. So I go back, and its the same guy, he tells me again they don't have it. He further tells me I should go ask customer service to find it for me. Twenty + people on the floor in immediate area and I have to go back to customer service for help? Terrible attitude, I will not be back.
Response from Best Buy
April 12, 2025
Hello,
Thank you for sharing your review with us. We appreciate you sharing your experience with us, as this can help us identify areas of opportunity. Going back and forth to get the item you were looking to purchase is not a proper reflection of the level of service we aim to provide. We would like to review this at the Corporate level.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 6503409" in your message. Thanks!
Regards,
^April
onyx c
April 01, 2025
5 out of 5
Great tv