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Best Buy Quail Springs
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Quail Springs
How do I check product availability at the Quail Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Quail Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Quail Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3465 reviews)
rachelle H
May 18, 2025
5 out of 5
Fast service
Cody “
May 16, 2025
1 out of 5
No help just hate there jobs I guess.....
Todd S
May 13, 2025
3 out of 5
The store is not exceptionally stocked, nor are the employees exceptionally helpful. The prices are the same or slightly higher than Amazon. With next day delivery for free with Prime, Amazon is hard to beat for electronics these days. The glory days of BB are in the past. They are dying a slow retail death like so many other electronics stores--i.e. McDuff, SILO, Circuit City, etc.
Jacob G
May 12, 2025
1 out of 5
I just want everyone to know to never buy their protection plans. I own several geek squad protection plans and the best buy total protection plan and finally needed my refrigerator serviced because mold is building up and it's suddenly not cooling. They will NOT honor the protection plans. I have an active geek squad protection plan that they tell me is actually just the remainder of my manufacturer's warranty. My plan literally shows that it's active and they refuse to help me. I didn't pay extra for a manufacturer's warranty but it's all they want to give me. I asked for a supervisor and they hung up on me. The protection plans are apparently worthless no matter what the salesperson inside tells you.