Brandon is super knowledgeable and his customer service is above the gold standard. His knowledge of products is exceptional and will find the appropriate technology that will be tailored to your needs whether it’s for business or personal use.
Ed was awesome, super nice man. Talked to him for a few minutes and he was just a super cool, down to earth guy.
Great electronics section.
Looked for a floor employee to help with unlocking a cabinet to buy some headphones, no one in sight, no biggie I’ll just walk to the register where 2 employees were chatting. Ask them for help, and I’m informed they’ll call someone over. Great! I then wait 10min and no help can be found. I walked out and guess I’ll buy headphones elsewhere.
Response from Best Buy
April 09, 2025
Hey, Andrew,
We appreciate you taking the time to share this review here, although it is concerning to hear you were unable to reach any assistance in getting these headphones unlocked for purchase. We would like to get some more information from you, and ensure your feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65026729. We look forward to hearing from you!
Regards,
^Katie