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Best Buy Coeur D'Alene
Services Offered
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Samsung Experience Shop
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Hearing Solutions Center
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Frequently Asked Questions About Best Buy Coeur D'Alene
How do I check product availability at the Coeur D'Alene Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Coeur D'Alene Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Coeur D'Alene stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Coeur D'Alene Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2274 reviews)
Tina F
August 03, 2025
1 out of 5
LOUSY CUSTOMER SERVICE!!!! Went in looking for a Chromebook. Seem only 3 on display so I asked for some assistance. Was told somebody would come. 10 mins later still nobody but I seen 2 associates talking it up. One seen me and nodded but didn't come over. This is horrible and disrespectful. I had every intention to buy something but after this I'm done with Best Buy. Not only time had lousy customer here. Shame on everyone here
Response from Best Buy
August 04, 2025
Hello,
Thank you for providing feedback on Google. Having to wait for assistance that never came is frustrating. Feel free to reach out through social media private links. When doing so, mention "Google Review #24255", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/plzuxa)
Twitter/X (https://bby.me/mmpa8u)
Instagram (https://bby.me/ibn217)
Here to assist,
^ Jay
Dina
August 02, 2025
1 out of 5
Horrible experience! I placed two orders over the phone. On the first order, they got my email address wrong (after I repeated it MANY times). When the items arrived in the store, they contacted the wrong email address, and it caused the items to be returned. The second set of items were ordered over the phone. However, they show no record of this order. After spending hours trying to sort out the mess, I was told that they would not honor the sale price of our original orders. In store, the staff was kind but weren't able to help. Over the phone, I got transferred, disconnected, and finally told they were going to charge me an additional $1,500 as the items were no longer on sale. Very frustrating.
Response from Best Buy
August 03, 2025
Hello.
Thank you for reaching out. This is not the positive experience we strive for and we appreciate you taking the time to bring this to our attention. We would be more than happy to look into this and assist in any way that we can. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/y308ka), Twitter/X (https://bby.me/gdddun), or Instagram (https://bby.me/7jclao). When you message us, please include your Google review number #23905.
Best,
^Allison
Pete P
July 29, 2025
5 out of 5
Wonderful knowledgeable staff, they helped my mother select the right TV for her needs.
derek d
July 26, 2025
4 out of 5
Standard electronics/ computer store helpful staff but just like your average big box store