Came in for the Nintendo switch two and left with some pretty sweet deals. Shamar and Nick were exceptionally helpful. Treated us like they would a friend and made sure we got the most for our money. 10/10 customer service.
Benjamin F
October 25, 2026
Excellent service from Brian K when we were shopping for a new HP printer. He was very patient as we pondered the merits of different models. This guy goes the extra mile in providing customer service.
Don’t bother trying to call to get information. Spoke to someone just now who could not understand my question or answer it, and when I asked to speak to a manager, he said “you do not have access to that person.”
Response from Best Buy
October 23, 2026
Hey there, Cindy,
Thank you for taking the time to provide your feedback. We understand how important it is to feel confident in the support you receive. Our team is happy to address this for you, as Best Buy strives for the best customer service every time. Please send us a message via social media and mention your "Google Review #242564" when sending us the details. Our team can be reached on any of the following platforms:
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The place somehow is understaffed and over staffed at the same time. There’s probably about a dozen or so employees sitting at desks, standing around, or walking the floors waiting for someone to ask about a refrigerator or home security system, meanwhile the upstairs computer area has a line of 10 people waiting at the desk with 2 workers.
The tech is fine, there’s all sorts of stuff here. Gaming, home, etc. A lot of the stuff you could buy somewhere else for noticeably cheaper. Particularly computer rebuilds and hardware components.