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Best Buy Georgetown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1848 reviews)
Bill C
November 28, 2025
4 out of 5
I appreciate being able to drop off electronics to recycle. I don't appreciate being ambushed about changing my cell phone plan while I'm browsing the store looking for Christmas gift ideas.
Danielle C
November 26, 2025
5 out of 5
We just bought a tv from Matt Spivey at the Georgetown Best Buy and he was so patient and knowledgeable. We had zero idea what we wanted or what we were looking for and Matt walked us through all of our options. He didn’t pressure us on any of it and understood our budget. Matt was a busy man helping multiple customers but never made us feel rushed while answering our many questions. He helped us pick out the best tv, sound bar and mount for our space.
If you need a tv- go see Matt!
Susan S
November 24, 2025
1 out of 5
I made an appointment to have my cell phone battery replaced. Easy, right? No. I waited at least 45 minutes beyond my scheduled appointment time to talk to anyone. They then asked what kind of phone I had to see if they had the battery in stock! I got lucky they did (I guess) but then was told it would be two hours before it would be ready, wait what? So I reluctantly left my phone. I returned two hours later and was asked if I made an appointment to pick up my phone, omg. If no appointment, I would have to wait till everyone sitting there with appointments had been taken care of. At no time was I told I needed an appointment to pick it up. I immediately asked for a manager who gave me the same story, but did eventually agree to get my phone and simply hand it over. For fun, I checked to see when I would have been able to schedule an appointment to pick my phone up and it was the next day! Just sharing this so that others are aware because no information describing this process is provided beforehand. Process and customer mismanagement at its best!
Bill S
November 10, 2025
1 out of 5
Could not find anyone to sell me ear buds. Waste of time. Amazon just works
Response from Best Buy
November 10, 2025
Good Afternoon, Bill,
We certainly understand how you must be feeling after not getting the help you needed with finding the right ear buds while shopping with us. We would be happy to partner you with a specialist, and work to better assist you. Please feel free to send our team a private message on social media, so we can help.
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