I went to buy printer toner, but I couldn't find what I was looking for. I went to the checkout counter and asked for someone to help me. I was told to wait, but no one showed up. I asked again, and they told me to wait no matter what. They just kept telling me to wait, so I just gave up and walked away. You have to treat customers properly. That's why customers turn away.
Response from Best Buy
July 31, 2025
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented as well as assist in any way that we can. To do so, please send us a message on Facebook (https://bby.me/lpaqt6), Twitter/X (https://bby.me/ce5cuq), or Instagram (https://bby.me/wtfpxe). Please also include Google Review number 22760.
Best,
^Allison
Best Buy was very helpful in directing me to correct the problems with my laptop.
Best buy is always Best buy... however.. the lady who took care of me today really took customer service to the next level.. unfortunately after an entire day at pearl harbor I was so exhausted I didnt take a look at her name...
All I know she is from Califormia and has been here long enough to know the tips.
I honestly hope if any manager recognize whom I talking about.. please take care of that star employee.