Frequently Asked Questions About Best Buy Honolulu
How do I check product availability at the Honolulu Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Honolulu Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Honolulu stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Honolulu Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4432 reviews)
Cesar R
December 23, 2025
5 out of 5
Logan was so helpful in finding the right HDMI cable for my visual presentation during my group's annual meeting at Max's.
Kaela M
December 20, 2025
5 out of 5
Jim from the tv section was absolutely amazing. He helped us find everything we needed for our new sound system. Give him a raise, Best Buy! Thank you again, Jim!
Michael F
December 19, 2025
4 out of 5
Typical Best Buy. We'll stocked with mobile chargers for your phone if you need one. The parking lot is not well lit at night so careful walking around in the dark as you might stumble and score yourself a nasty faceplant. 😁
Tori C
December 15, 2025
5 out of 5
Kristine was amazing helping me to sort out a very confusing and sticky situation. She helped to solve my problem expeditiously and creatively. Thank you!!