The past 2 times I've been in this Best Buy the customer service was outstanding. I had to see the geek squad for my computer and it didn't take them long to fix the problem. Explained what they did in my terms lol and off I went. Thanks again Geek Squad
Pretty normal best buy experience. Lots of employees hanging around; none willing to help customers.
Computer I bought from there died less in one year.
Everything involved in it for repairs, appointments, or to check on it went out of the country for their phone services. They kept my computer for 2 months. Never once did they call for an update. I thought best buys did repairs in the store, mine was sent away.
The Geek Squad knows how to take care of their customers. Great customer service!