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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Liberty
How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2220 reviews)
Alternative A
September 26, 2026
1 out of 5
I called Best Buy… the store… got transferred to an Ai agent… who asked me a few questions… I then got transferred to a Best Buy call center… where someone with a Middle East accent told me. They have no clue whether the battery I needed for my phone would be at that specific store. I would have to schedule an appointment. Come in. Then the (Geek Squad) will tell me if they have the battery in stock… how much it will cost, etc. But I must first schedule an appointment then come in person to find that out…. So you fully understand. I have 3-4 Best Buy’s around me… and I was calling to see which Best Buy has my battery in stock before scheduling an appointment. The agent stated…. He had no way of knowing if they did. I must come in to the store….. and potentially waste a drive…. There is no way of me talking to someone at that store. All calls are routed to a call center. So I will decide to go to another repair store instead.
Response from Best Buy
September 26, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. We definitely understand the need for a seamless process when it comes to getting a battery replaced. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #226963 in your message. You can find us here:
Facebook (https://bby.me/KO5P9v)
Twitter/X (https://bby.me/MwBp6p)
Instagram (https://bby.me/7Bduav)
We hope to hear from you!
Russ C
September 15, 2026
5 out of 5
We were in the area on vacation but needed a new keyboard and mouse for my wife to work one day since hers were broken. We ordered them up in the app, and it was ready within an hour. Once we arrived at the store in the curbside pickup spot the order was out to us in less than 5 minutes.
Derek S
September 12, 2026
2 out of 5
Price was great, but process was horrible. Online order, 3 items, said ready in 1 hour or less, wasn't ready after 5 hours, went to store. Workers just hanging out, my items sitting on the shelves. I was told I had to shop it myself and they "couldn't cancel" original order. How does any of this make sense
Shannon H
September 12, 2026
5 out of 5
Ordered a tv and picked it up through curbside pick up. They were fast and friendly. Great service.