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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Salisbury
How do I check product availability at the Salisbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salisbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salisbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1672 reviews)
Mark K
April 10, 2025
5 out of 5
Bought a HP laptop 2nd one from Best Buy and sales person was help full and informed. I'M A senior and appreciate they had patients with me. My go place for TV and Computer.
Cierra C
April 03, 2025
1 out of 5
I came around 11am to buy one item. I asked for help and was told someone would be sent over to assist. After 15 minutes of waiting no one came to help me, and when I asked again for help I was told everyone was “currently helping other customers”. These customers, however, came after me. Maybe if I was buying a tv they would have been more helpful. I was able to lookup exactly what I needed on my own, and when I went to checkout I was met with more attitude. Not a pleasant experience.
Response from Best Buy
April 03, 2025
Hello,
Thank you for sharing your feedback with us. I understand not being able to get the assistance that you needed, especially seeing other customers being helped, isn't a welcome experience. I'd like to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 65003955" in your message to us.
Sincerely,
^Melissa
sunzoutgunzout 8
March 30, 2025
1 out of 5
Was looking at buying a drone,was nagged by 4 employees back to back i didn't need help,atleast yet.then a female employee being the last of the 4 to ask me the same question told her I didn't need help,she then instantly tells me I have 30 minutes and the store closes.huh? I will buy the thing on amazon.never coming here again.
Response from Best Buy
March 31, 2025
Hello,
Thanks for sharing your feedback. I understand being offered assistance repeatedly when you don't need help right then, wouldn't be an ideal shopping experience. I'd like to have our corporate team review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also mention your "Google review 64986822" in your message to us.
Sincerely,
^Melissa
Rebecca C
March 29, 2025
1 out of 5
Went in looking for a projector to use with a ps5. Was sold a Samsung freestyle and told it was BT connectable, it was not. Went back twice to purchase the special hdmi cable which also did not work. Called manufacturer of the projector and went through trouble shooting and told the projector was defective and to return it. Best Buy will not accept a return or exchange and the projector being defective means it can not be fixed by geek squad. So now we are stuck with a $600 purchase that can’t be used.
Response from Best Buy
March 29, 2025
Hello Rebecca Clark,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64982738. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64982738
Thanks,
^Ezra