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Frequently Asked Questions About Best Buy Surprise

How do I check product availability at the Surprise Best Buy?
How do I check my order status?
My local Surprise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Surprise stores’ holiday hours?

Recent Reviews

4.0
(2477 reviews)
Chris S
October 25, 2025
5 out of 5
Thank you Rosana and DJ for all your help and excellent customer service
Timothy G
October 21, 2025
5 out of 5
Had the auto stereo installation dept installation a dash cam. Was able to set an appointment and was seen as soon as I arrived. Service was exceptional and was cost effective. I come to these guys for my car stereo and electronic needs!
dj Y
October 20, 2025
1 out of 5
Store is a Joke. Inventory is never accurately done and customer service is horrible.
Response from Best Buy
October 20, 2025
Thanks for your feedback. We know how important it is to our customer s to have available products on hand. If you would like some support, please reach out to us on social media. Please reference your Google review #58314. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
J M
October 18, 2025
5 out of 5
Super quick and easy curbside pickup

About Best Buy Surprise

bestbuy.com