Frequently Asked Questions About Best Buy Jordan Creek
How do I check product availability at the Jordan Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1552 reviews)
David S
October 01, 2025
5 out of 5
Ahmed was a great salesperson!
Dallas K
September 28, 2025
1 out of 5
Got a ten dollar gift card via email from you guys.didnt really need anything at the time so I figured I'd buy some batteries.turns out I couldn't use gift card unless I purchased something over a certain amount.looked very closely at email and gift card including terms and conditions.says nothing about minimum amount guess this is a good example of bait and switch if you know what that is.
Response from Best Buy
September 29, 2025
Hello,
Thanks for sharing this. We can appreciate wanting to use the gift that you received, but being told you'd have to spend over that amount, would be surprising. We'd be happy to review this with you if you can send a private message on one of our social media platforms, Facebook (https://bby.me/zfjr9o), Twitter/X (https://bby.me/212v9h), or Instagram (https://bby.me/jcv1t9), and mention your "Google review #49349".
Jeffrey H
September 18, 2025
5 out of 5
They were super helpful, walked me back to where the hdmi cables were at, wrung me up then walked me to the front to get a bag
Michael B
September 13, 2025
1 out of 5
Damn, Best Buy has really gone downhill. I couldn’t get any help in the store, so while waiting I just ordered from Amazon and left. Save yourself the trip—order from Amazon instead.