Frequently Asked Questions About Best Buy Jordan Creek
How do I check product availability at the Jordan Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1544 reviews)
ALI M
August 21, 2025
5 out of 5
Best store if you want to buy electronics
accessories
Renee E
August 17, 2025
2 out of 5
Stopped by so my sister could get her laptop fixed. Tristen with the Geek Squad was great as was the guy at the entrance. We met a Marine Corps veteran also waiting and visited with about the Corps. This tall disheveled employee walked up and rudely asked if we had an appointment. We said yes and the gentleman said no. This employee rudely replied Yes you need one and he walked away. As he walked away his backside was exposed. I complained to a manager and she said his appearance bothers her too. Not sure if his nasty appearance was or is going to be addressed. Hopefully so. He looked like he just rolled out of bed. You think they would hold employees to a better looking standard!
Response from Best Buy
August 17, 2025
Hello and thanks for reaching out on Google, Renee.
Shopping in our stores should be a pleasant experience, and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/8csk9w), Twitter/X (https://bby.me/r8lmir), or Instagram (https://bby.me/2lcgf0), and mention your Google review, 30678.
Regards,
^ Graham
Pe O
August 16, 2025
5 out of 5
If this was my first time ever going to Best Buy I would go here everyday. The customer service was amazing. I’m from Chicago and you cannot buy this type of service. No upselling, just honest interactions with great people that just want to help.