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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3626 reviews)
LaTonya G
May 25, 2025
4 out of 5
I went into two locations. The salesperson at one location sent me to another store to get the it of stock product I was looking for. The people at both locations were knowledgeable and super helpful! There was not one time in either store (Tuscaloosa or Hoover) that I wasn’t helped. Great customer service and supportive staff.
Andrew A
May 19, 2025
1 out of 5
Worried about high pressure sales tactics? Pushy sales people? If so this is your place because I have yet to meet an employee who cares about selling you anything. The most helpful employee I've gotten simply points in a random direction and says it's over there. Now this was for a Chromebook in all fairness. In their car audio department it was impossible to even find an employee. The day I went looking for a radio and speakers I had to hunt an employee down like an African lion looking for it's prey. And man their eyesight is good. There's never been more elusive prey than the best buy Hoover AL employee when a customer needs help.
Adam Z
May 10, 2025
5 out of 5
Wendell was very knowledgeable and kind. Best camera guy I have ever worked with!
Cherryl S
May 04, 2025
5 out of 5
Friendly and speedy