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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3640 reviews)
Trevor M
June 10, 2025
5 out of 5
Great staff, clean AND organized store. Employees look happy to be there and we’re extremely happy to have a customer in the store. Love this place!!!
Ivan D
June 09, 2025
5 out of 5
Good stuf
Boddie J
June 08, 2025
4 out of 5
Has most of what I wanted for a decent price
Skyler B
June 05, 2025
1 out of 5
0 stars. Employee convinced me to order a bro camera that was out if stock alongside multiple large purchases and now I go to look for delivery and there isn't one. He listed it as "picked up in store" when he himself showed me at the shelf there were none in stock. Ive spent multiple hours with support text and phone. And the person at the call center was rude and spouted off to me and tells me that I have to drive back to the store to get the problem resolved. When I requested what the process they would have to take to resolve the issue he told me "what do you think". Then proceeds to act like I should have know they were going to have to check the cameras. And then I ask if there is any way to transfer me to the store and he replies with " you have been trying to reach the store for a long time dont you think I would have transferred you already" I will be canceling my accounts pronto. It's a waste of my time and my fuel for a product I was nit delivered and can not revive tech support on an order that was supposed to be shipped. This is insanity.