Geek squad was rude and unhelpful.
Was greeted as soon as I walked in. Although I had to wait for service, the representative was able to help me with my needs. I ended up buying more than what I went in for.
I went there today to buy dji mic 2. I was asking two different employee to where it was everybody was leading me to another person. I finally find someone to ask and two of them were just chatting, laughing and ignoring me. When finally they answered, they want me to ask another employee. At this point there was nobody to ask. It was horrible experience and ı ended up not buying anything.
Response from Best Buy
April 21, 2025
Hello.
Thanks for sharing your experience with us here on Google. We know how important it is to get knowledgeable help when you are shopping for a new DJI products. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Make sure to include your full name, email address, and phone number. It is also helpful to include your Google Review number, which is 65064412.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason
Good selection of accessories but doesn't have very particular items I was looking for nor was I asked if I needed any assistance
Response from Best Buy
April 18, 2025
Good Afternoon, Adam.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65052618" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey