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Best Buy 86th And Lexington
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy 86th And Lexington
How do I check product availability at the 86th And Lexington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local 86th And Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy 86th And Lexington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the 86th And Lexington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5416 reviews)
Patricia M
March 27, 2025
4 out of 5
Small , but had what I was looking for
Mahbuba D
March 25, 2025
1 out of 5
The employees here are Xenophobic and they find it funny to be profiling people and discriminating them like it's middle school all over again. Get a life. I made a complaint to the shift lead but I guarantee it won't make a difference. I've read the reviews for this store and so many other people had to go through this for what? Y'all are acting like you're the only one working for customer service as if there's not folks coming in here who are working just as hard as you. I'm not the type to be condescending and berating employees who work in these corporations. I'm actually the type of person to speak against those who do. I walked in here looking for help, not being rude whatsoever and left overhearing the employees mocking me and making prejudice comments as I was making my way out of the store. Only a low life would find these type of comments to be a joke. Do better. If you hate your job, find a new one. Especially if you're going to take it out on innocent folks who are not trying to cause anyone trouble.
Response from Best Buy
March 25, 2025
Hi, Mahbuba,
Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand expecting a welcoming environment. This is far from the feedback that we strive to hear.
So that we can look into this closer, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64966092” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Andre C
March 24, 2025
5 out of 5
Helpful staff
Marcus A
March 22, 2025
3 out of 5
The shop is ok, but parking and attention is complicated.
Response from Best Buy
March 22, 2025
Hi, Marcus,
Thank you for taking the time to share this review here, although we hate to hear your recent in-store visits have not been positive ones. We would like to get some more details about this, and see if we can help in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64957197. We look forward to hearing from you!
Regards,
^Katie