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Best Buy Olympia Capital Mall
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Olympia Capital Mall
How do I check product availability at the Olympia Capital Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Olympia Capital Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Olympia Capital Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Olympia Capital Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3522 reviews)
Bryan B
December 07, 2025
4 out of 5
I like how they have all the different brands specification shown so you can compare, sad to see no movies, no radios, no clock radios.
N S
December 05, 2025
2 out of 5
Purchased TV, mount, sound system and headphones. Installed by a third party contracted by Best Buy, but it was not the Geek Squad. Not very impressed with installers. Did not receive window for delivery until day of appointment. Literally waited hours for them to arrive. They left no manuals behind, did not provide business cards in case I needed to contact them about installation and were in a big hurry to get to their next appointment. One installer seemed frustrated and impatient because he had to show us a few times how to use the headphones. Couldn't get headphones to work after installers left, so ended up returning them to Best Buy for refund. Will I use Best Buy again for my electronics? Yes, probably. Am I happy with installation? NO.
Shawn K
November 30, 2025
1 out of 5
Terrible customer service. I buy a box of cards there are 3 on the rack. I pay for it and get it in my hands and the box IS CLEARLY DAMAGED. I ask if I can just swap it out for one of the other 2 on the rack and the customer service guy refuses. "Sorry I can't do that". Bro I've literally been standing here the whole time having not left the line, this just happened... you just saw me buy this why can't I swap out this box for another?
I'll stick with Amazon from now on. And readers should do the same.
Response from Best Buy
December 01, 2025
Hi, Shawn,
Thank you for your review. Not being able to swap out a damaged box for a fresh one can be frustrating. If you'd like to formally document your review, please reach out on social media. Kindly include Google Review 79028 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
H B
November 30, 2025
4 out of 5
Staff are always friendly and willing to help