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Best Buy Olympia Capital Mall
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Olympia Capital Mall
How do I check product availability at the Olympia Capital Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Olympia Capital Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Olympia Capital Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Olympia Capital Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3473 reviews)
United S
August 26, 2025
5 out of 5
👍
herbert t
August 22, 2025
5 out of 5
Good service
Tony F
August 14, 2025
1 out of 5
Bought a 43-inch Samsung tv from Best Buy July 24 at Capital Mall as my tv @ home was losing picture. As it turned out, the issue was my internet . I attempted to return my new 43-inch Samsung (unopened box) Aug. 14 . I was denied as I exceeded their 15-day return policy. Incredible. I will never shop at a Best Buy store again. That's my policy.
Response from Best Buy
August 14, 2025
Hello, Tony,
Thank you for the review. I can understand your disappointment with not being able to return the TV out of policy. We never want to make it difficult to do returns in store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/g50nn6), Twitter/X (https://bby.me/ju0nst), or Instagram (https://bby.me/6m3sae). I’d recommend sending a private message or DM. Please include Google Review 29317
Regards,
^ Kristy
Patrick W
August 11, 2025
1 out of 5
I had a microwave oven that broke down, so I looked online to see if Best Buy recycles appliances like microwave ovens. When I arrived at my local Best Buy carrying the microwave, the greeter informed me that they do not accept microwaves for recycling. I showed him what I had found online, and he suggested that I go to customer service and speak with the manager.
When I talked to the manager, he confirmed that Best Buy does not accept appliances like microwave ovens due to the risk of foodborne illness. I explained that the oven was broken and even provided him with a link to the information I had found, but he still refused to take it. I suggested he contact the company to update their policy.
As I was leaving, the greeter told me to "have a nice day," and I responded in frustration. I was turned away with my broken appliance. I’m confused as to whether this is an internal policy or a company-wide rule. I don't appreciate my time being wasted or the false advertising.
If Best Buy is concerned about appliances being a "health hazard," then I wonder why they accept Roombas, which are technically vacuum cleaners. In reality, all appliances—including TVs, cell phones, and computers—can be considered health hazards.
This was the most unprofessional experience I've had with staff, and I will not shop at this Best Buy again.
Response from Best Buy
August 12, 2025
Hi Patrick,
Thanks for sharing this review with us here. I can understand your disappointment regarding being told that you couldn't recycle your microwave in our store when you had seen online that it was an option. Unfortunately, while we do offer in-home haul away and recycling service on appliances like microwaves, they are not accepted for recycling in our stores. You can find this information, and a full list of all the products we accept for recycling right here: https://bby.me/tamqd6. If you'd like to share any additional feedback with us, or need any other assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/sg1zax), Twitter/X (https://bby.me/bauy70), or Instagram (https://bby.me/l6g7ye). Please also include the Google Review reference number #27924.
Thanks,
^Caleb