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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(3316 reviews)
Dredluvjones
October 25, 2025
3 out of 5
Then staff was nice mostly. We did get some conflicting information about the geek squad. But other than that. Clean and plenty of folks to help.
Terence W
October 17, 2025
1 out of 5
Just left the store very disappointed. I asked for assistance and was told I was put in a Que for help. No one ever assisted me. Meanwhile numerous employees were standing around taking selfies.
Response from Best Buy
October 17, 2025
Hello Terence, Being able to find help is the first step of customer service, so we can understand how you might be feeling about your visit to the Columbus location. We would love to learn more about your experience and see is we can help in any way. To get started, contact us at a Social Media platform listed below and reference Google Review #57023 in a private message. Facebook (https://bby.me/3c31s5) Twitter/X (https://bby.me/siz52u) Instagram (https://bby.me/oh7ars) Thanks,
Donna M
October 14, 2025
5 out of 5
Great Customer service and the Greeter at the front door was very pleasant.
Bracha W
October 11, 2025
5 out of 5
Thank you, Faelyn, for helping me find the adapter I needed for my old MacBook Air, lol.

About Best Buy Columbus

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