How do I check product availability at the Folsom Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Folsom stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Folsom Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1907 reviews)
Jeremiah L
March 11, 2026
1 out of 5
The virtual assistant said they can't help with cellphone stuff and hung up on me, never going to best buy and I'm gonna tell all my friends.
Response from Best Buy
March 12, 2026
We understand the frustration when unable to get help from our automated systems. For assistance with activations or your carrier service, we recommend visiting your local Best Buy. For any additional questions or need of help, please reach out to us in a private message on Facebook (https://bby.me/jxou8E), Twitter/X (https://bby.me/1US4bF), or Instagram (https://bby.me/II9jHS), and mention your Google review, 128349.
David M
March 10, 2026
3 out of 5
Clean place and friendly staff. However they couldn't find my Samsung pickup order.
Response from Best Buy
March 11, 2026
Hi, David,
Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand wanting your pickup to go smoothly when coming in.
If you require support, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/CvCExT), X (https://bby.me/cxL6Z5), or Instagram (https://bby.me/koTMCF).
Please be sure to mention “Google review #128023” in your social media message.
We look forward to assisting you!
Mark D
March 01, 2026
4 out of 5
I rarely visit any box stores these days but I must admit that this event was a good one.