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Best Buy Folsom
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Frequently Asked Questions About Best Buy Folsom
How do I check product availability at the Folsom Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Folsom stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Folsom Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1796 reviews)
Cynthia L
March 03, 2025
4 out of 5
Store definitely has a variety of electronics but gotta love the price of living causing everything to be priced through the roof
Crystal V
February 23, 2025
5 out of 5
Clean and employees are very helpful without trying to sell you on something too hard.
Dominick R
February 20, 2025
1 out of 5
Worst buy it should be called. Terrible experience trying to price match a fridge from Lowe’s and having it rejected at first then told me the model number isn’t right after even though it looks exactly the same. I have no idea why they would reject the price match at first even though their own policy says they have to honor it. It ended up being an older version of the same fridge which they should’ve told me to begin with instead of saying they can’t match Lowe’s price. It would help if they had more clarity at first so there wasn’t any confusion. Went to Costco after and got the same model newer version for $1200 off instead of paying full price at Best Buy I mean worst buy.
Response from Best Buy
February 20, 2025
Hello,
Thanks for sharing your feedback with us. I understand wanting to get the best deal on a big purchase like a refrigerator, and not being able to price match, isn't ideal. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the location you visited, and details about the offer you were trying to match. Please also mention your "Google review 64835175" in your message to us.
Sincerely,
^Melissa
Jack H
February 10, 2025
5 out of 5
Outstanding service! Thank you