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Frequently Asked Questions About Best Buy Folsom
How do I check product availability at the Folsom Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Folsom stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Folsom Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1910 reviews)
Shelley C
March 30, 2026
5 out of 5
Best Pizza that I have had in many years
Dalton D
March 30, 2026
5 out of 5
Great place. Organized. Always asked if I need help
C F
March 30, 2026
1 out of 5
Pilot Freight Services drove past my place several times all day while I was waiting for delivery. Then I got a call from bestbuy that the "truck broke down" and they will not know when it can be delivered. I must now wait 72 hours. I will not be ordering from bestbuy again because of this. I like the company but they are using third party partners which are unacceptable and unprofessional. Just 2 weeks ago I had a fridge delivered and installed by a third party and they also could not do the job properly. Bestbuy will lose to competitors with this outsourcing of their delivery and installation.
Response from Best Buy
March 30, 2026
Hello there!
It definitely makes sense to expect your delivery to proceed without any issue. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #136718 in your message. You can find us here:
Facebook (https://bby.me/UJ6Vah), Twitter/X (https://bby.me/XFWs35),
Instagram (https://bby.me/idjIeT).
Sara T
March 26, 2026
5 out of 5
Purchased a laptop online for pick up. Waited to purchase Microsoft 365 so I could talk to the in person. The Microsoft pro guy explained the differences which made it easier for my husband and I to decide what best fit our needs. Highly recommend best buy for our purchases. We've purchased many of TVs, computers, printers, etc and will keep coming back.