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Frequently Asked Questions About Best Buy Folsom

How do I check product availability at the Folsom Best Buy?
How do I check my order status?
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Folsom stores’ holiday hours?

Recent Reviews

4.2
(1900 reviews)
Ashley S
February 11, 2026
5 out of 5
Tony in the cell phone department was SUPER helpful tonight! Answered all of our questions, and went above and beyond! Great customer service!!
John M
February 01, 2026
5 out of 5
I went in with questions around converting an Ethernet cable from a mesh router to either a C port or USB port. I met with Noah who was extremely helpful. It felt like the customer service we used to get before all the companies stopped caring and directing everyone to a "community forum" instead of actually helping their customers. Anyway, Noah was great, and the other people who work here have also been pretty stellar when it comes to helping customers. It's one of the last places to get actual customer service anymore.
M.D. “
February 01, 2026
4 out of 5
Free 10-day return policy
Motohide M
January 25, 2026
4 out of 5
Okay, the usual. Nice staff here

About Best Buy Folsom

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