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Frequently Asked Questions About Best Buy Folsom

How do I check product availability at the Folsom Best Buy?
How do I check my order status?
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Folsom stores’ holiday hours?

Recent Reviews

4.2
(1947 reviews)
Austin H
October 17, 2026
2 out of 5
Was bombarded with things to sign up for and the young man that was helping me kept only trying to get me to buy the expensive Webcams even though I had told him I didnt need anything fancy. When it was clear that I just didnt want to spend a lot of money on it he just walked away without helping me anymore. Didnt feel like a nice environment just that they wanted my money at all costs.
Response from Best Buy
October 17, 2026
Hello, Austin, Thank you for sharing your feedback with us. We strive to provide excellent customer service and an enjoyable shopping experience, and we understand your visit did not reflect the standard we aim to provide. Please send us a direct message through one of our social media channels, so we can look into this further and assist. Be sure to mention Google Review #239802. Instagram (https://bby.me/JYHxiH), X/Twitter (https://bby.me/rXYtfT) or Facebook (https://bby.me/ZmonU8)
Daren M
October 15, 2026
5 out of 5
Never Busy always helpful
Michael L
October 14, 2026
5 out of 5
Great store very helpful
Jordan G
October 03, 2026
1 out of 5
Cannot recommend this location / geek squad. Had an appointment, checked in on time. Several customers checked in after me with appointments later than me, sat at the help tables and were waited on before me. The manager had no resolution. Poor service.

About Best Buy Folsom

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