Was bombarded with things to sign up for and the young man that was helping me kept only trying to get me to buy the expensive Webcams even though I had told him I didnt need anything fancy. When it was clear that I just didnt want to spend a lot of money on it he just walked away without helping me anymore. Didnt feel like a nice environment just that they wanted my money at all costs.
Response from Best Buy
October 17, 2026
Hello, Austin,
Thank you for sharing your feedback with us. We strive to provide excellent customer service and an enjoyable shopping experience, and we understand your visit did not reflect the standard we aim to provide. Please send us a direct message through one of our social media channels, so we can look into this further and assist. Be sure to mention Google Review #239802.
Instagram (https://bby.me/JYHxiH), X/Twitter (https://bby.me/rXYtfT) or Facebook (https://bby.me/ZmonU8)
Never Busy always helpful
Cannot recommend this location / geek squad. Had an appointment, checked in on time. Several customers checked in after me with appointments later than me, sat at the help tables and were waited on before me. The manager had no resolution. Poor service.