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Frequently Asked Questions About Best Buy Folsom

How do I check product availability at the Folsom Best Buy?
How do I check my order status?
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Folsom stores’ holiday hours?

Recent Reviews

4.2
(1928 reviews)
Tad H
July 13, 2026
2 out of 5
Apple support made me an appointment. Staff helped two other people who arrived after I did before helping me. Never even approached me , I had to approach the staff. And the store didn't have the part for my repair on hand, so my whole trip was a waste. I will go direct to Apple in the future
Response from Best Buy
July 14, 2026
Hello, Thank you for the review. We understand your concern with your recent appointment. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 187193
Christina L
July 13, 2026
5 out of 5
I just bought a really nice computer. Eric L offered to help me and knew everything that I needed even down to an adapter for my monitor. He was very friendly and I would give him 10 stars. I’m so excited that I finally got a new computer! Go Best Buy Folsom
K C
June 18, 2026
1 out of 5
Was looking for a Smart Watch...Great price on a the Display....was ready to purchase when the rep. Chked he said the price was incorrect. Asked for a Manager....who said basically said there was nothing he could do.....walked out....dissatisfied.
Response from Best Buy
June 19, 2026
Hello, K, Thank you for reaching out to us with your feedback. Being told that the price listed on an item is wrong would be frustrating, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/metg3m), Twitter/X (https://bby.me/Z5dvjL), or Instagram (https://bby.me/t4jcG5). Please reference Google Review, #174381.
Sade
June 17, 2026
5 out of 5
I stopped by to purchase a new MacBook Air and was assisted by Erik, who provided exceptional customer service. He thoroughly answered my questions and addressed all of my concerns. He made the entire process seamless, quick, and stress-free!

About Best Buy Folsom

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