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Frequently Asked Questions About Best Buy Corona
How do I check product availability at the Corona Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Corona Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Corona stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Corona Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(1651 reviews)
Mo M
August 05, 2025
2 out of 5
They are trying to sell anything. We went to pick up an open box TV and they started to talk to us to buy a sound bar and a stand! Too much information. People do their research, you don't need to give more than enough information. Also they recommended 85"+ stand ($160) for a 55" tv which you can get a stand for 20-30 bucks anywhere. Trying to sell no matter what!
Response from Best Buy
August 05, 2025
Hello!
Thank you for your review. We understand how challenging it can be when you feel like you're being upsold. This isn't the experience we'd want for our customers, however we always want to make the best options available to our customers.
So that we can formally document your concerns, please send us a private message or DM on Facebook https://bby.me/n9zczr, Instagram https://bby.me/e08iwz, or Twitter/X https://bby.me/qcqwgc with your full name, phone number, email address, and your Google review 24848.
Kind regards,
^Pre
Alexis S
August 02, 2025
4 out of 5
helpful staff
Farhad Z
August 01, 2025
1 out of 5
No wonder They're going out of business... They have the worst customer service. The Manager gives the worst reason why they can't do one thing or another... they take us for fools. I think he's a fool and doesn't know anything about customer service, and how to keep customers. We're not Stupid... please don't act like we are. I will keep purchasing from other retailers and online stores, before I purchase from them. Better deals and better customer service online or even on ebay.
Response from Best Buy
August 01, 2025
Hello, Farhad,
Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one. As a consumer myself, I understand the importance of receiving courteous customer service. We appreciate your feedback, and would like to formally document your interaction in our corporate system. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #23416” when reaching out on social media.
Regards,
^Ruby
Neha G
July 27, 2025
1 out of 5
Worst customer service in appliance section.