You can not call direct in to the store and speak with anybody. They sold us a bad. Monitor, and tried to sell us another one before refunding the first one
Response from Best Buy
March 06, 2025
Hi Nicole,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you've had issues with the monitor you purchased, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64894881.
Thanks,
^Caleb
Marshall C
February 28, 2025
Ordered online. Got notified when it was ready for pickup. Came in 2 seconds later. Left with the item. The perfect experience
I love the costumer service
I had to leave a review for the beyond exceptional service from Jedric, and especially Dan. Above and beyond is an understatement. Everything that could go wrong, went wrong and my customer service experience was so great I could not close my week without giving a huge thank you !