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Frequently Asked Questions About Best Buy Aiea

How do I check product availability at the Aiea Best Buy?
How do I check my order status?
My local Aiea Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aiea stores’ holiday hours?

Recent Reviews

4.1
(3168 reviews)
Sarah M
August 20, 2025
4 out of 5
Staff was friendly and helpful but they seem extremely short staffed. (My visit was not peak hours, 7pm arrival) I had to wait 45mins for someone to check me out when purchasing a new unlocked cell phone. They were very knowledgeable and answered my questions but I think management should support their floor staff by hiring more help or effective leaders to run the floor.
Jay M
August 14, 2025
5 out of 5
My orders have always been correct.
AgroboiNed
August 12, 2025
4 out of 5
Looks smaller on outside but so much bigger inside. Walked in with a laundry list of things to find but the staff was super friendly in directing us in the right direction. Only problem I had was checking out. Store wasn't busy and it was only 11am but cashiers were super nonchalant and unfriendly. I was purchasing a powerbank with the option of the 3-year warranty and when it popped up for me to accept it, he immediately declined it and didn't say a word. Probably just because it was still early and they just opened so I let it slide.
Joshua P
August 08, 2025
1 out of 5
My 1-star review got deleted somehow so just dropping by to renew it. They botched my order worth thousands and made me jump through hoops to fix it, which never did get fixed.
Response from Best Buy
August 08, 2025
Hello, Joshua, Thank you for leaving us a review. As a consumer myself, I understand the importance of clear communication with your order. We appreciate your feedback, and would like to formally document your experience. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #26422” when reaching out on social media. Regards, ^Ruby

About Best Buy Aiea

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