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Best Buy Irvine Lake Forest
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Irvine Lake Forest
How do I check product availability at the Irvine Lake Forest Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Irvine Lake Forest Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Irvine Lake Forest stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Irvine Lake Forest Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2421 reviews)
Dustin G
April 14, 2025
1 out of 5
Second worst experience ever ! The first was at a Best Buy in Mission Viejo that I sold me used laptop that was missing hardware. So after cancelling my order with the laptop in Mission Viejo I figured that was just a horrible experience and that happens. So I ordered my new replacement from this Best Buy and I waited over an hour for the order to be fulfilled. I went to check if the laptop was ready for pickup and it wasn't. So there was over an hour left till close and I asked the person at customer service if my laptop would be ready by closing time and he said " no". How is this possible !? I understand that there are other orders ahead of mine, that's reasonable. This is a tiny laptop that I paid well over 2000 for! The only way this order couldn't be fulfilled in 2 and a half hours is if they weren't doing their job, and from the demeanor of the employees at that store it looks like that was what happened. Throwing their keys around and not doing anything but talking to each other. Please dont buy anything here. Go anywhere else that still cares about their customers.
Response from Best Buy
April 14, 2025
Hi Dustin,
Thanks for sharing this review with us here. I hate to hear that the first laptop that you purchased was missing parts, and then you had these issues with the second order that you placed, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65039983.
Thanks,
^Caleb
Vitek
April 03, 2025
1 out of 5
Worst customer service experience ever!
I bought a TV from Best Buy on an installment plan and they mistakenly delivered it to the wrong address. As a result, I lost an entire day of work and had to pay $300 for a technician to come install a TV that was never delivered. When I contacted customer service, they refused to offer any compensation for their mistake.
I am now forced to reschedule my appointment for April 7, which means another lost work day and more financial loss. Best Buy's incompetence and unwillingness to take responsibility for their mistakes is unacceptable.
I will be filing complaints with the Better Business Bureau (BBB), Consumer Financial Protection Bureau (CFPB), and the Federal Trade Commission (FTC).
Glen D
March 26, 2025
5 out of 5
Loved the product availability and customer service at this location.
Nancy R
March 26, 2025
5 out of 5
Was ask if I needed help. Told where to find it. Was unsuccessful and about to leave the guy asked if I found it and he then led me to the correct product. All within 10 min. We'll done.