Best Buy Irvine Lake Forest

Best Buy, please hire someone who are educated and polite enough to do the basic customer service. The stupid young kids gave me a hard time to do online pricing matching. I asked do you do pricing matching he said he does and I pull up with Amazon. I ask him does you matching with Amazon price and he said he does and I showed him the price and he said he couldn’t do that it has to be shipping and a cell from Amazon so my question is what do you mean shipping and a selling from Amazon from the screenshot I show you from Amazon shop and the app shows does not sold from Amazon. And he argue with me and ending by have a good day, and they refused to service me after my friend helped me to pay for it My friend doesn’t want to deal with those thing in four dollars more but I won’t let it happen because I’m going to buy more stuff and every single time they charge for five more dollars they will add up and the Best Buy will lose customers and it will be closed in the future Very soon. Young kids like him should go back to school and learn how to talk to Customer, in a polite way, but not working in here as a service

Manager here isn't great, so I'd recommend shopping elsewhere if there are slight odds that you'll need any customer service - though the customer service desk reps were nice and trying to help out. I came in to reprocess a Used - Like New laptop I purchased due to the price dropping well within the return period, and had approval from official Best Buy customer service online to do so at any store with my receipt. When I came in, the customer service rep was friendly and working with me, and then called the manager to ask for the process here. The manager then insisted that despite it being a simple reprocess for the same laptop, I would have to wipe the laptop, bring it in, wait to have it inspected by Geek Squad, and then rebuy it from them. I later confirmed again from Best Buy support that stores should be willing to reprocess without the unnecessary waste. Not sure what fictitious policy the Manager was speaking for, but be weary of buying from here.

Супер место с хорошей техникой.

Магазин Best Buy всегда радует выбором электроники и бытовой техники. Здесь можно найти смартфоны, ноутбуки, телевизоры и аксессуары по разным ценам. Персонал вежливый, быстро помогает с выбором и оформлением покупки. Цены часто бывают ниже, чем в других магазинах, особенно во время акций. Покупкой остался доволен, всё работает отлично.