Service inside is great but WARNING that they will not load any items into you vehicle. If you are handicapped or have issues lifting things - be prepared or buy elsewhere.
Went to Best Buy on the TV and surround sound and pay for installation. Told the employee that we are looking for wireless speakers for our surround sound he told us this one is wireless took it home installer came to install. It turned out not to be wire so we took it back and exchanged it Upgraded. Costed us a little bit more, but they told us 100% that this one is wireless, took it home, rescheduled for installation. The installer came and turned out that it wasn’t wireless took it back again and we had to upgrade one more time. It costed us a pretty penny, and the manager would not help us on giving us a discount because we had to go back-and-forth and they told us that it was wireless and it’s not wireless so the installer came to install the surround sound and when he comes in and sees the surround, he goes out we cannot install it and we ask why because he says that we do not put speakers on walls so all we do is sound bars we had paid Best Buy to get all our speakers installed the ones on the wall we even bought brackets for and I was around town. This was the worst service ever from Best Buy.
Response from Best Buy
July 30, 2025
Hello, thank you for leaving us a review here on Google. I also like to know that I have all the correct components, and that the installation will go off without a hitch! Can you please reach out to us on Facebook (https://bby.me/pqy24g), Twitter/X (https://bby.me/s5nc1r), or Instagram (https://bby.me/xa7453) with more information about your experience? Please begin your message with "This is regarding my Google Review #22558".
Regards,
^ Josh
Whenever I visit this location staff is friendly, knowledgeable and readily available. Im like a kid in a candy store here. Thank you