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Frequently Asked Questions About Best Buy Bakersfield

How do I check product availability at the Bakersfield Best Buy?
How do I check my order status?
My local Bakersfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bakersfield stores’ holiday hours?

Recent Reviews

4.1
(4449 reviews)
OziM
August 24, 2025
2 out of 5
If you are looking for gaming computers, you better go to GGBros better experience and better options
Martin T
August 18, 2025
5 out of 5
Very efficient and helpful team.
Selene V
August 11, 2025
1 out of 5
Me and my husband purchased a TV from here. The first one was damaged and the screen was cracked so we had to drive it all the way back to get a new one. The girl that helped us with super rude did not once smiled and keep in mind I work in customer service so I am the sweetest and the nicest and patient so anyways, she was not very nice. We went ahead and returned it and got the same one but have them delivered and once again the screen was cracked, so my husband went and returned it, and the person that helped us was super rude and mean about it, which I dont understood Shouldn’t you guys be careful with your guys‘s appliances and be nice to the guest? The money is not coming out of your pocket is coming out of our hard-working pocket for them to be mean and rude So don’t recommend coming here unless it’s your last option
Response from Best Buy
August 12, 2025
Hello, Selene, Thank you for leaving us a detailed review. It saddens me to hear that your recent experience with us was not a positive one, especially with having not one, but two damaged TV's. At Best Buy, we strive to ensure all of our customers have attentive, and courteous customer service. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #27939” when reaching out on social media. Regards, ^Ruby
Mike G
August 09, 2025
4 out of 5
Bought other things there before and was happy but when they said they wouldn't install something on a TV that wasn't bought there, I was a bit out.

About Best Buy Bakersfield

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