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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
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Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3638 reviews)
Marie-Sonia B
August 06, 2025
5 out of 5
Le caissier qui m'a reçu, ma aidé à trouver ce que je cherchais....bien aimable
Diana B
August 06, 2025
1 out of 5
Worst experience EVER! Spent $1000.00 on 2 fridges and the next day spent $2500 on items for a non profit for flood victims. I had a freezer that was gifted to me and it went out. It was 8 months old. They wouldn't do ANYTHING to help me. A manager was supposed to check with his manager and get back to me. He never did. I called Insigna (which is Best Buys private brand) and they said with the serial number it would be covered. Then they said no it wouldn't! So being a good customer doesn't mean a thing!! Just be careful with what you perchase.
Response from Best Buy
August 06, 2025
Hello, Diana,
Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one. I understand the importance of needing support with an Insignia freezer. We appreciate your feedback, and would like to offer further assistance. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #25422” when reaching out on social media.
Regards,
^Ruby
Blödbringen
August 04, 2025
5 out of 5
Great experience buying a sony ult field 7
Samish A
August 04, 2025
4 out of 5
Good