Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3655 reviews)
Stop M
August 25, 2025
1 out of 5
The clerks were not trying to assist. The manager had to assist in finding meta glasses behind the register. Seemed a little bias in the treatment of customers.
Response from Best Buy
August 25, 2025
Hello,
Thank you for the review. I can certainly understand your frustration with not receiving assistance. That is not the experience we strive to provide.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/1h0rsl), Twitter/X (https://bby.me/zy5rxd), or Instagram (https://bby.me/yusmqy). I’d recommend sending a private message or DM. Please include Google Review 34821.
Regards,
^ Kristy
Thomas
August 25, 2025
5 out of 5
Mrbeast
Eleydi G
August 15, 2025
5 out of 5
Excelente
Scott F
August 15, 2025
2 out of 5
Nothing in stock- weird vibes in the store. Couldn’t even find a tv mount for a 55inch.
Everything seemed rummaged through and messy