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Best Buy Chandler
Services Offered
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Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3462 reviews)
Daniel J
November 14, 2025
5 out of 5
very friendly, beautiful displays, and more selection than most.
definitely a place I'd shop or work
rick m
November 06, 2025
1 out of 5
No customer service at ALL. Went into the store for a new computer and TV. could not fine any one to help. Did fine a person and I was told he would get someone, after 45 minutes no one. If you need to buy something FINE AOYHER STORE. I would give minus 5 if I could.
Response from Best Buy
November 06, 2025
Hello, Rick,
Thank you for sharing your experience at your local Chandler, AZ Best Buy. We can understand that during times that we are busy, especially during the holidays, not getting the support you are looking for can be difficult. We would be glad to support you in any way we can if you would like to reach out to us on any of our social media profiles below with Review 65689.
Facebook (https://bby.me/crydyn), Twitter/X (https://bby.me/vbm22e), Instagram (https://bby.me/mokjaw)
Cherrell T
November 06, 2025
1 out of 5
Absolutely horrible! Trying to get help with a buying a washer. The customer service of getting something done was the worst place I have been too! When I did finally find a young woman she was helpful but not getting anywhere either! Then a young man walked by and said he would come back and help her the washer up front to get loaded! Which did do. Obviously does are not about same day service! That's the terrible thing about buying anything bigger than a bread box! Another lady was there because she bought a stove, that has to be brought back for repairs and she was full of the waiting game! Where is customer service? People don't want to shop or buy anymorebecause you can't get any help, but they will offer to take your money right away! I hope I don't have to buy anything again! Never reforming!
Response from Best Buy
November 06, 2025
Hello Cherrell,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/ejsf3l), Twitter/X (https://bby.me/rm6v4b), or Instagram (https://bby.me/hz3xur). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #65627.
FAY E
October 29, 2025
5 out of 5
Geek squad professional and friendly. Recommended another reputable business for a hardware repair that could not be done through them in less than 30 days.