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Best Buy Chandler
Services Offered
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Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3351 reviews)
sharon s
March 24, 2025
3 out of 5
店内は込み合っておらず従業員も声をかけてくれる
Response from Best Buy
March 24, 2025
Hello, sharon,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer service can be and appreciate you sharing your feedback. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64962334
regards,
^Brandon
Breanna M
March 22, 2025
3 out of 5
It's like a ghost town
RC1078
March 18, 2025
1 out of 5
Do not buy the zagg life time warranty screen protector for your phone from Best buy they lie to sell saying it is a life time warranty replacement for free no questions asked. Well it is not they no longer have the Samsung s24 ultra screen and I had to go to a zagg store and they do not recognize that warranty that's only best buy. This is after best buy told me the warranty is through zagg it is not another lie.
Response from Best Buy
March 18, 2025
Hello, RC1078,
I appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your screen protector purchase. I know how important having a screen protector on your phone is, to ensure its safety. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, the order number, your full name, phone number, and e-mail. Also add Google Review 64941963. We look forward to hearing from you.
Sincerely,
^Deysha
Monette A
March 17, 2025
1 out of 5
I had an appointment at 10am to get some speakers installed and sat at the bay for 30 minutes before the tech even showed up. Then he gets there and he checks in my parts when another customer walks in. He walks out to the other customers car and starts working on his car while I'm sitting there waiting! Then comes in the bay and asks me what's wrong? I grabbed my keys and went to the front to talk with the manager, who didn't seem like he cared at all at what happened. I won't ever recommend anyone to do service with the installation department. Customer service is important! I definitely won't be back.
Response from Best Buy
March 17, 2025
Hello, Monette,
Thank you for providing your feedback on Google. Having an appointment and feeling like you been skipped over due to the tech working on another car is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64937092", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay