Frequently Asked Questions About Best Buy San Marcos
How do I check product availability at the San Marcos Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Marcos stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Marcos Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2554 reviews)
Coffee “
June 01, 2025
5 out of 5
Great card shop. People are friendly
Truth S
May 29, 2025
5 out of 5
Always helpful
Jeremy W
May 21, 2025
1 out of 5
Just exited the store. Just awful experience! I bought an “excellent” condition open box item and it was damaged so I came back as soon as I could (2 days after purchase). They agreed but would not give me a replacement for the same cost. The manager came over and said he could take a few dollars off the replacement but I would have to wait 1+ hours for them to update their systems! He said they can’t sell the replacement to me for what I paid cause it is lower than what they pay, then why sell it to me at that price in the first place?!?. He then stormed off when I said that is unacceptable.
Walter D
May 19, 2025
4 out of 5
Very helpful and I lucked out finding a case for my new IPad that was discounted 30%
I came with a screen protector and I always mess them up
For $10 they installed it perfectly
I do think they need more people as waiting for tech support was over 1/2 hours
Still better than me screwing it up as they have a machine to do it