TrashMan
September 19, 2025
Though they had cordless charger’s I was looking for, I was told it plugged into the wall…. Not that I needed a different adapter that cost extra!!!! Being I was in Los Angeles for only a week and was leaving the following day it was quite inconvenient representing the charger pugs🔌 directly into the wall when clearly does not!!! He simply could have sold the charging block at the same time, but you get paid $18 an hour for half a job!!! Maybe you should take a 50% pay cut!!!! It is not what I asked for
Response from Best Buy
September 19, 2025
Hello.
Thank you for your review. We can understand how you are feeling regarding your recent experience. We would love to learn more about this situation and help in any way we can. Please feel free to reach out to our support teams on social media, so we can better assist you.
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When reaching out, please mention it is regarding your Google Review 45315.
Kindest Regards.
Angelo S
September 16, 2025
Smooth trade-in transactions. No complaints.
victoria a
September 14, 2025
the girls at the “genius” department r rude, and smell.
Response from Best Buy
September 15, 2025
Good Morning, Victoria,
We certainly understand how you are feeling after not getting the assistance you needed when you arrived in store. We would love to partner with you directly and look further into this situation together. Please contact our team by sending us a private message on social media. Don't forget to include your Google review case ID in the message: #43476.
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