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Frequently Asked Questions About Best Buy Downey
How do I check product availability at the Downey Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Downey Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Downey stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Downey Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5606 reviews)
Anthony S
July 28, 2025
3 out of 5
Clean store easy to find items but a little high on prices.
Response from Best Buy
July 28, 2025
Hello there, Anthony!
Thank you for taking the time to reach out on Google with a review. We definitely understand the importance of remaining competitive in terms of pricing so that we may always bring you the best deals possible. We would love to hear any feedback you may have. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #21725 in your message. You can find us here:
Facebook (https://bby.me/niuvlg)
Twitter/X (https://bby.me/ajfldx)
Instagram (https://bby.me/stmyux)
Kind regards,
^Ryan
ODDJOB
July 26, 2025
1 out of 5
Bestbuy, count your days. What a waste of my time. On 7/26/25. Went to the store in Downey. Ca to get a ps4 controller and the free rocket fish charging cable. Th rocket fish cable was $5.00, and the store system would not allow me to get free promotion in person. Ok, no problem. I purchased it online and was told to wait 45 minutes. Left came back with a notification of "order ready." Picked up my order, and I am missing the cable. The store associate said someone else bought it, and I had mine on back order. Wait, what? I said, "Give me my money back," and left the store. 15 mins later at Games stop, bought 2 controllers with no cable, but that's ok. My money is less than dust compared to all sales orders of the day, but however, they did not get money. Best Buy is there to sell items, and that is it. Bypass the system and give the customer the items and be done with it.
Alberto G
July 26, 2025
5 out of 5
Nice pop
Alberto D
July 24, 2025
5 out of 5
The customer service is amazing. I always come back here to purchase everything I need electronically!