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Frequently Asked Questions About Best Buy Norman
How do I check product availability at the Norman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Norman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Norman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Norman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2292 reviews)
Tracy L
December 03, 2025
5 out of 5
Ordered a TV for pickup. It was ready & an associate helped me load it. Entire process took about 5 minutes! It was a great experience.
Sam B
November 18, 2025
5 out of 5
Courteous, prompt, helpful
Darien J
November 15, 2025
1 out of 5
Every single time I’ve gone to this store and asked to buy pokemon cards the cashiers act so annoyed they even have to help you. Like every single one has acted visible irritated I’ve even been asked to step aside so they can “help someone who actually needs to be helped” like what does that mean. Why sell them if you’re gonna treat people like crap for buying them.
Response from Best Buy
November 15, 2025
Hi, Darien,
Thank you for taking the time to share this review here, although it is sad to hear you have had some negative experiences while trying to buy Pokemon cards at one of our locations. We pride ourselves on being an open and welcoming environment, but it seems we missed our mark here. We would be happy to connect with you on this to get some more details in order to formally document your feedback.
To get started, please send us a message on Facebook (https://bby.me/pjuv1w), Twitter/X (https://bby.me/6q04xs), or Instagram (https://bby.me/uwda8a). Please also include a note stating you are reaching out from a Google review by including this reference number: #69757. We look forward to hearing from you!
Sonja
November 12, 2025
4 out of 5
About the same as usual. The guy in the computer section checked on us as we came into his department. Answered questions we had and allowed us to shop and offered more assistance as we needed it. Not much in the hardwired headphones department, but a decent experience. It's good to see nice chairs in the computer repair center where I used to have to stand.