Excellent customer service and good
Deals
Natalie was absolutely amazing and patient !! She made this process very smooth
They didn’t have any Apple watches in stock. But he said if I go to Melbourne Florida, there were 27 there. It’s miles and miles and miles away. Why don’t you stock your stores.
Response from Best Buy
March 08, 2025
Hello Adrianne,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64903836" and share your full name, email, and phone number.
Thanks,
^Vanessa
My last two pick up orders were not quick. The amount of time I waited online to pick up my items, I could have shopped for it myself, waited on the regular line, and still would have left sooner than getting my pick up order
Response from Best Buy
February 20, 2025
Hi, Jose,
Thank you for taking the time to share the details of your visit to your local Best Buy store. Please know that this is not the experience that we want for our customers when picking up their online orders. We invite you to connect with our team via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) so that we can look into this further. In a private message or DM, kindly provide your full name, phone number, email address, and the date and time this took place. Be sure to mention Google Review 64835993 so that we can tie it to this post.
Thanks,
^Tina