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Frequently Asked Questions About Best Buy Gilroy

How do I check product availability at the Gilroy Best Buy?
How do I check my order status?
My local Gilroy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gilroy stores’ holiday hours?

Recent Reviews

4.2
(1781 reviews)
James H
November 04, 2026
1 out of 5
Ordered a TV from Best Buy (haven’t received it yet) and 5 days later, Best Buy reduced the price by $197. Best Buy says they jobbed out the order to a 3rd party and no longer have anything to do with the order. Even warranty and returns are at the discretion of the 3rd party. Buyer beware!
Response from Best Buy
November 04, 2026
Hello James, Thank you for sharing your perspective. We understand your concerns regarding the pricing of your order and the fulfillment process through a third-party seller. If you would like to chat with us about your experience, please reach out to us on any of our social media profiles below with Google Review 248364. Facebook ( https://bby.me/MQqkUX) X ( https://bby.me/g5yBmL) Instagram ( https://bby.me/RuiRoQ)
Skip S
October 29, 2026
5 out of 5
Other than the "immediate" "Can I help you?" I usually find what I want on my own and not something they do have that I don't want
Nilda
October 18, 2026
5 out of 5
Kids on stop shop for Every thing tech!! LOVE the customer service 👌
Pat M
October 12, 2026
5 out of 5
Very few employees.

About Best Buy Gilroy

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