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Frequently Asked Questions About Best Buy Buckhead

How do I check product availability at the Buckhead Best Buy?
How do I check my order status?
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Buckhead stores’ holiday hours?

Recent Reviews

4.2
(3086 reviews)
Erick S
December 05, 2025
1 out of 5
They have marked my order as ready for pickup but after driving there and wasting my time in the store and waiting for the item, I walked away with nothing and no compensation for the waste of my time.
Huong S
November 30, 2025
1 out of 5
I haven't been in this store in over 5 years and walking back in, I remember why. The customer service is dismal. They're more interested in selling you things then helping you with a service. I waited for 40 mins for a laptop trade-in and purchase a new one. Another customer next to me had to flag someone down just to buy a phone screen protector yet there were workers in blue shirts walking all around. They need to hire managers who can actually manage their staff.
wilder
November 26, 2025
5 out of 5
Spencer was incredibly helpful in trying to get my online order fulfilled. He was kind and patient. Thank you Spencer!
Craig M
November 24, 2025
5 out of 5
Bought a laptop and rep was super helpful.

About Best Buy Buckhead

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