Frequently Asked Questions About Best Buy Rock Hill
How do I check product availability at the Rock Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rock Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rock Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rock Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2073 reviews)
Ed C
June 13, 2025
5 out of 5
Best Buy is the ONLY place I buy electronics. Their My Plan service agreement extends to devices I didn’t buy there and their open box discounts can’t be beat.
shane r
June 09, 2025
5 out of 5
Great customer service
R. A
June 03, 2025
1 out of 5
Unfortunately Best Buy has the worst delivery history of anyone. I had forgotten my last experience and ordered a refrigerator that was to deliver tomorrow 06-04-25. Just got the notification that they need to reschedule. Best Buy knows how to take the but not how to deliver the order and the delivery is the main part. I cancelled the order.
David H
May 25, 2025
1 out of 5
Went to go purchase a meta quest 3s. Asked a couple questions to a blue shirt, was told to do my own research. So I just bought it online from meta.