Frequently Asked Questions About Best Buy Edgewood
How do I check product availability at the Edgewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Edgewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Edgewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Edgewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3641 reviews)
steve m
November 19, 2024
2 out of 5
I went in to buy a DVD and got the best service from Gaby. She is one of the best customer service rep i have met i a long time anywhere. thank you Gaby
Response from Best Buy
November 19, 2024
Hi, Steve,
We are excited to hear of the service that Gaby provided during your recent visit. If you'd like Gaby to get recognition with leadership and document your visit on a corporate level, please connect with our team using one of the following.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), and Instagram (http://instagram.com/BestBuy)
Please mention Google Review 64444469 when reaching out so that we can tie it to your Google post.
Thanks,
^Tina
NC H
November 18, 2024
5 out of 5
The geek squad at this location is very helpful and knowledgeable. They quickly replaced the laptop battery for me and gave me other suggestions. Every time I go in they always take the time to give me good service.
Sylvester B
November 16, 2024
5 out of 5
Okay, Best buy has always been my go-to for large appliances electronics warranties specials and sales. I love that they offer the geek squad as technical assistance for anything that might go wrong with your laptop and your other technology! Yay for Best buy
Ahmed S
November 10, 2024
3 out of 5
Many good options and offers
Response from Best Buy
November 10, 2024
Good Afternoon, Ahmed,
We appreciate you reaching out and providing us with this feedback. We would love to connect with you and learn more about your concerns. Please feel free to privately message us on social media, so we can better assist you. Make sure you include your Google review in your message: #64406794.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby