Frequently Asked Questions About Best Buy Edgewood
How do I check product availability at the Edgewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Edgewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Edgewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Edgewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3806 reviews)
Cassandra K
July 29, 2025
3 out of 5
Very busy, understaffed.
NYB -
July 28, 2025
4 out of 5
I bought a remote and the employees were pretty chill. In and out experience, no problems
Messiah G
July 27, 2025
3 out of 5
Was hard to find help. Short on staff I think
Response from Best Buy
July 27, 2025
Hi Messiah,
Thanks for sharing this review with us here. I can understand that it would be frustrating if help was hard to find, so it's concerning to hear this. If you'd like to share any additional feedback with us, or there's anything we can help you out with, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/4n2i4h), Twitter/X (https://bby.me/meo38d), or Instagram (https://bby.me/dhm6rm). Please also include the Google Review reference number #21087.
Regards,
^Caleb
M “
July 26, 2025
1 out of 5
Went to the bestbuy in edgewood today to purchase a tv. Nobody wanted to help it seem. I walked around the tv area looking for Like 15 mins and still no one came to help just walked pass me and didn’t say a word.. So I ended up just ordering offline. Never buying a tv again from this location again. At least they help put it in the car when I went back to pick it up.