Frequently Asked Questions About Best Buy South Philadelphia
How do I check product availability at the South Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5163 reviews)
Alex G
August 23, 2026
5 out of 5
Elana is THE BEST. She was so helpful and very knowledgeable. She made our day :)
Lester C
August 21, 2026
4 out of 5
Bought TV and washer dryer
Service was good
One problem with parts needed for connection
Daphne C
August 17, 2026
5 out of 5
I never received an email to do the 5-star survey so am leaving it here:
I was at Best Buy on Columbus in Philadelphia on 8/13/26. Tommy helped me buy a MacBook Pro and trade in my old one. He was very knowledgeable and helped me get what I needed while also informing me of all sales and add on options. The store was very busy and they were understaffed that day and Tommy stayed after his shift in order to finish helping me and other customers. Tommy was great!
monica t
August 17, 2026
2 out of 5
Scam you into contract with false offers
Response from Best Buy
August 17, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/vAblzU), Twitter/X (https://bby.me/XsZhaN), or Instagram (https://bby.me/51R0NA) with more information about your experience? Please begin your message with "This is regarding my Google Review #204738".