Best Buy Orange

Buena disposición del personal para resolver tus dudas además de hablar español algunos.

Worst experience I ever had ever ... when in on Aug 15 to get a washer/drier delivered on the 20 of august... made a change on the order for hauling away .. I did it . Myself so I called them to tell them to take that service away so they did . On the 19 I got a message telling me the items will be delivered from 8 am to 12 pm so I waited waited 11 am came got a message from best buy telling me my ordered scheduled has change to call them to rescheduled the delivery date .. there excuse was thay the system automatically changes the date of the original date if u make any changes . I was never warned about that ...also the salesman ask me to sing up for the 50 dollar yearly membership when u payed for the items on the 15 I declined it but he used my card to sign me yo anyways without my Knowledge . I noticed it on the receipt days later that I payed for that service without my consent I told him no ..long story short they told me Friday the 22 was the closest date they can reschedule me so they told me they did... on the 21 I called them to confirm there. Coming stull and they told me that I am scheduled for Saturday still .... so many lies and miscommunication and there people don't value customers ... I went in yesterday and got a full refund and whent to homedopt got the same exact items service etc for 152 dollars. Cheaper it was 1401 total at beat buy payed 1251 dollars at homedepot and I only had to wait 2 days total for service. They will be here on the 23rd .best buy doesn't care for customers because after all thay time and lies and them changing dates on me and all these miscommunication on there part I talk to a manager at best buy and he told me beat buy doesn't care for your time and they don't know how to measure time when it comes to giving me some kind of gift card for all these inconveniences so they don't do nothing pretty much lol I canceled the order when he told me that so that's why I went to him depot

The customer service was horrible. He told us that he’d go get the monitor and to wait her and 1 hour later he still wasn’t back. I don’t know if he got lost in there or something but he took way too long. He came back without it and someone else had to help us. A complete waste of time …..

I was looking for a USB C to headphones adapter for my phone and I was unable to find it. The employees were not very helpful and more interested in doing as little as possible.