How do I check product availability at the Orange Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4014 reviews)
Sean L
September 16, 2025
1 out of 5
Incompetent customer service
Response from Best Buy
September 17, 2025
Hi, Sean,
Not getting the support you expected from customer service can be difficult. We would be glad to support you if you would like to reach out to share more about your concerns in the Orange, CA location. Please reach out with Review 44347 to any of our social media profiles below for support.
Facebook (https://bby.me/yjsb4a), Twitter/X (https://bby.me/92acfe), Instagram (https://bby.me/s0wpo5)
Sincerely,
^ Tommy
Manuel M
September 16, 2025
1 out of 5
I truly regret going into best buy and change my mobile service to Verizon. Worst experience ever. Friday, Saturday and Monday without cell service. Sales person (Inving) help me out with transition. Was told that new device would come in the mail activated the following day (Friday). Received device. Turned it on as instructed. New device was not activated but it sure did deactivated my previous carrier. Three days without service. Visited another store they had no idea what happened. It took another 7 days to port my number to Verizon. I had texted sales person (Irving) for help. Did not reply for about 3 Days. By far the worst experience ever. Would never consider going into that store ever again.