Best Buy Orange

Didn’t go into the store. Cat threw up so had to pull into the parking lot. Other than a few hoodlums scumming around it was fine

It’s your typical Best Buy. But they’re a little over whelming with the intensity & amount of their security. & The security guys are too suspect. Seemed to tail me around w/o cause. Throwing all but accusational looks the whole time! I was Definitely offended & felt stereotyped for no good reason.

Can find most latest tech gear

Horrible Experience – Will Never Shop Here Again I recently bought a Hisense 75-inch TV (Model U7) on November 1st from Best Buy. During my visit to two different locations, one in Laguna and another in OC, both representatives offered me the same membership deal for $49.99 and promised I would receive a $50 credit to redeem at Best Buy, making the membership technically free. Fast forward 15 days, and here we are on December 24th, 2024, and no credit has been sent to me. I've called Best Buy five times, filed two cases, and now I’ve had to file a third, as the second case was denied. The response I received from the 1-800 number was that the promotion expired on October 20th, yet both stores offered me the same deal on November 1st. I am beyond frustrated with Best Buy at this point. Last year, I purchased a Hisense A7 and was convinced by the salesman to buy insurance for the TV. The salesman assured me that if the screen broke, the insurance would cover it. Well, the TV broke, and when I brought it back, Best Buy told me it wasn’t covered and was just an extended warranty. I was offered only a partial refund for the warranty. The level of professionalism is appalling. Best Buy, wake up. Times are changing, and so are business models. If you don’t improve your service, your business model will fail—just like Kodak, Blockbuster, RadioShack, Circuit City, and Fry's. You can't keep lying to your customers and expect them to continue supporting your business. Zero stars for this lack of professionalism and terrible customer service.