How do I check product availability at the Orange Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4022 reviews)
sam k
November 11, 2025
1 out of 5
Went with my mom to buy a phone. We were told
By the sales kid the Samsung would be the best. We went with is advice. We also were told it will connect right that way with no issue well that was a lie. We just spent little over 300 and can’t even connect to network. What is even more pathetic once he made the sale he was no where to be found. Best Buy management get better customer service. I don’t plan on returning to this location other than probably to rerun the phone.
Beck O
October 29, 2025
5 out of 5
Massive props to this Best Buy for having stock of the new AirPods Pro right after launch. The employees were eager to help me, and friendly.
christian c
October 18, 2025
5 out of 5
picked up a phone i ordered online , had no problems and they were quick
Haciendo s
October 17, 2025
3 out of 5
The staff are no kindly
Response from Best Buy
October 17, 2025
Hello, thank you for taking the time to reach out to us here. Working with a happy and energetic staff definitely makes for a great shopping experience. Can you please reach out to us on Facebook (https://bby.me/jfqvq1), Twitter/X (https://bby.me/oxqybq), or Instagram (https://bby.me/bybypu) with more information about your experience? Please begin your message with "This is regarding my Google Review #57123".