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We are back open!
Come check out your newly remodeled store.
Best Buy Orange
Services Offered
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Frequently Asked Questions About Best Buy Orange
How do I check product availability at the Orange Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3918 reviews)
TG
November 21, 2024
5 out of 5
Love the redesigned store
Joaquim L
November 20, 2024
4 out of 5
Falta melhor identificação dos setores por produto..
Torako t
November 19, 2024
4 out of 5
Beaucoup de produits ça excellent mes je trouve qu'il a pas beaucoup de coque de protection pour les SAMSUNG
Daniela U
November 06, 2024
1 out of 5
best buy's return policy states that you can return an item from any store at any location. Before even checking the item, the brown haired worker with glasses and no name tag denied the return because it was from another store, but only denied the higher priced item. The blonde haired "manager" in a blue shirt named Jake said the return wasn't possible either. But yet they took in the cheaper items for a return even though we didn't purchase them at that store??? The item was 100% within the return window as well. Definitely going to be reporting this to coorporate.
Response from Best Buy
November 07, 2024
Hello, Daniela,
Thank you for your review. When our customers need to return or exchange merchandise, our intent is to make that process seamless. I understand you were unable to return one of the items you had purchased, which would be an unwelcomed surprise. While most products can be returned to any of our retail locations, there are a few exceptions listed in the Return & Exchange Promise under the “Special Important Information” section. Our team, which is based out of our Corporate Campus, would be happy to review the purchase details, as it is important our store teams are adhering to the processes that have been put in place.
You’re welcome to connect with our team through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the required verification process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64395408.
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
Sincerely,
^Sarah