Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5797 reviews)
Randall R
December 06, 2025
5 out of 5
I've only had great experiences at this Best Buy! I remember coming here back in the day and buying Wwe dvds. I strongly encourage people to support places like Best Buy over Amazon etc. you can't match the customer service and the prices are usually in line with Amazon etc!
Response from Best Buy
December 06, 2025
Hi there, Randall,
Thank you for leaving a review. This is far from the experience we want our customers to have when interacting with our employees. I am sorry to hear about your price match being denied.
If you would like us to take a closer look, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/r6qgpx), Twitter/X (https://bby.me/b3grpb), or Instagram (https://bby.me/4yvgcz).
Please mention the phrase “Google review #82849” when reaching out.
sky u
December 01, 2025
5 out of 5
Ordered Air pods online after midnight Cyber Monday. Picked up in Best buy Valley Stream Mall around 4 pm on same day. As soon as you enter store there's clear visible signs to pick up location. Line was short and pick up was easy. You have to show your identification in order to collect your items. Easy pick up. This store shocked me how well organized it was ran. They have bathrooms in the back of store, clean and usable. Over experience great. Easy online ordering and simple fast pick up within store.
Somay O
December 01, 2025
1 out of 5
They need to fire everybody there and start from scratch.
ASAD K
December 01, 2025
5 out of 5
I just bought some products from Best Buy so their employee help me a lot great customer service from his side I give 10/10 rating his name is CRAIG He is at checkout