Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5553 reviews)
Rick N
March 01, 2025
5 out of 5
Spoke with Raj. He's a PRO... Needed to buy a wash machine? A true professional He knows his product and very sharp, Best Buy. Should be honored to have him as an employee highly recommend. Thank you for your help, Rick.
Din84
March 01, 2025
1 out of 5
I bought a 75 inch TCL and when I got home we set it up and the TV had colorful lines on it the tv was damaged. I had to return but the experience at the store wasn’t so good with the managers especially. I paid to have the tv delivered to my and had to pay to bring it back to the store. The managers were so rude and didn’t care. All they said was they don’t know what’s in the box if it’s damaged or not. Smh northern blvd Best Buy!!!
Response from Best Buy
March 01, 2025
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64878944" and share your full name, email, and phone number.
Thanks,
^Vanessa
andy
February 26, 2025
5 out of 5
smooth transaction with online pickup..
plenty parking and no line... pick up desk personnel was very friendly and efficient.. in and out in less than 3minutes
raj m
February 22, 2025
5 out of 5
Shoutout to Raj for the camera help in the camera section !!