Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5904 reviews)
Felipe C
April 25, 2026
1 out of 5
The reason why am I giving a one star is because they need to do better when it comes to their Pokémon product drops. I made the line yesterday to buy some cards and multiple people on the line had empty chairs. One guy who was in front of me, had a chair and then six people came. How is that fair to people who came early and just standing there. I brought it to attention of the staff. Even though they understood my frustration they said they couldn’t do anything. All they could do is post a sign on entrance of the store saying “no place holding on the line” I find this to be unacceptable because I have been to other Best Buy’s who reinforce the no place holding policy. They either have an employee walking the line and if they see an empty chair they tell the person to remove it. Or they hand out tickets to people who are standing in line. If people show up later and didn’t get a ticket they go to the back of the line. I do like that only allow 10 at a time to come into the store to keep things controlled but they have to implement other things so it’s fair for all the customers.
Response from Best Buy
April 26, 2026
Hello,
We understand your frustration regarding your Pokémon complaint. To have this experience documented. Please feel free to connect with us on a social media link. Mention review #146032 when discuss this matter.
Facebook (https://bby.me/8xj6lN)
Twitter/X (https://bby.me/hZlM7p)
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Harpreet S
April 18, 2026
5 out of 5
Best food
Roney C
April 10, 2026
5 out of 5
Muy buena atención por parte de el técnico que nos atendió
kenrique m
April 01, 2026
5 out of 5
Great place to shop nice clean atmosphere great products