Hello, my name is Andy Marks and I’d like to compliment to workers who helped me today. Kat gave me superb information. She told me about an external device I can use to connect my previous m2 SATA drive to a USB port.
She was very knowledgeable about the computers with 16 GB. Especially ones that are inexpensive.
Also, Drew was polite and helpful. I forgot my wallet when I was talking to cat Kat. Later I came back in and Drew helped me he got the computer and did the transaction.
Best wishes
Stay away from the stereo installers at this store. These guys are clueless and completely incompetent. According to them all new cars need special equipment that will cost you extra $300 to install. And your appointment to them is just a suggestion. I wouldn't trust them with an alarm clock.
Great customer service. Patient with decision making.
******BAD CUSTOMER SERVICE!!!*****
I would give them a ZERO rating if that was an option. My boyfriend went to Best Buy looking for a specific computer. Kat also showed him a different computer which was less expensive. He went with her recommendation because the features seemed better but when he went to pay it rang up $20 more than the listed price. She told someone to go change the list price and refused to sell the computer for the price listed. He asked for a manager and she said she was the manager. Most companies honor the price listed but not Best Buy. She refused to do anything to make the error right. Do not shop at Best Buy they are only in business to rip you off!!!