Best Buy Fullerton

I came in a couple weeks ago to buy a laptop for photo editing and I spent a pretty penny on it and joey was absolutely fantastic that day 10/10 service from him. I came in tonight to get batteries for a remote not expecting to get serviced like last time because it's something really quick and speedy. I walk over to the register to check out because there's a lady standing there and when I ask if I can check out she stares at me confused and looks irritated that I dare come to checkout. I ask if I can pay and she says "give me a second" and talks with another employee at the register who is checking out customers. When she's done talking she asks "what's up man?" What's up is i'd like to check out. Horrible customer service. Through check out she's laughing with another colleague who's at the door watching the cameras who says "he can see the fumes" obviously referring to how she's upset that I checkout at the register. What a terrible experience. Joey 10/10 service. The chick I unfortunately couldn't get a name but she is tall and has short blonde hair. I will not be returning. What a shame as this is my preferred store location for electronics.

They make it so easy shopping at this location. I have a thirteen year old son and oh my goodness Best Buy is his spot. We had to do a couple returns and it was quick and easy. Thanks guys.

I love Best Buy and have never had a bad experience until I went to the Fullerton location…no one would check me out to purchase my items…when I asked someone they said I had to wait…I asked for manager and they said he was in a meeting….I did find out managers name was Vernon…if DM is reading this you should look into this….usually everyone is very helpful and polite…what happened to Fullerton?

This place is horrible. Customer Service nonexistent. The prices marked and rung up are different than actual price. When you bring it up to cashier they say what ever they think not facts. I had to try resolve issue by myself as he kept trying to explain himself. I had to tell him to stop but wouldn't. Had to get management involved and what a mistake. I think they wanted pay back for being disappointed in the service. One person who claimed to be the manager had to get my money double checked as both employees checked one said good and the other didn't want to take one of my bills. Finally the person claiming to be Manager would take my money. At this point I was so tired of dealing with them I walked out. At least go to the best buy on harbor and orange Thorpe a little better customer service over there. This company spends so much money bringing in customers it's a shame you're walking them.